JR39551: CMVC 209745 - ADDRESS INFINITE RECURSIVE LOOP ISSUE WITH COMPLEX BUNDLE ASSOCIATIONS IN SALES CENTER

7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.6 Fix Pack
WebSphere Commerce Version 7.0.0.7 Fix Pack
WebSphere Commerce Version 7.0.0.8 Fix Pack
WebSphere Commerce Version 7.0.0.9 Fix Pack

APAR status

• Closed as program error.

Error description

• ShowElectronicCatalog.populateSearch can go into an infinite
  recursive loop if complex circular merchandising associations
  are defined in WebSphere Commerce catalog like, ProductA has
  bundleA & ProductB as association, ProductB has BundleA as
  association and  ProductA and ProductB are part of Bundle A.
  A call to ShowElectronicCatalog.populateSearchResult() will
  result in infinite recursion with a stack trace containing the
  following when viewing an order containing ProductB :
  
  at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:2317)
   at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:1958)
   at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:3992)
   at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:2317)
   at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:1958)
   at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:3992)
   at
  com.ibm.commerce.telesales.messaging.bodreply.ShowElectronicCata
  log.populateSearchResult(ShowElectronicCatalog.java:2317)
  

Local fix

• As a workaround to this issue,  WebSphere Commerce users can
  remove the circular merchandising association between a
  product/bundle/SKU/kit. This removes the recursive loop.
  

Problem summary

• USERS AFFECTED:
  All WebSphere Commerce Sales Center users on V6 and V7 with a
  catalog containing circular merchandising associations.
  
  PROBLEM ABSTRACT:
  Infinite recursive loop in
  ShowElectronicCatalog.populateSearchResult() when WebSphere
  Commerce catalog contains multilevel circular merchandising
  associations
  
  BUSINESS IMPACT:
  Recursive looping can crash the application
  
  RECOMMENDATION:
  

Problem conclusion

• Downloading and installing the interim fix for APAR JR39551
  resolves the issue. The recursive logic in
  ShowElectronicCatalog() has been updated to properly handle
  merchandising association loops.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP