Direct links to fixes
WebSphere Commerce Version 184.108.40.206 Fix Pack
WebSphere Commerce Version 220.127.116.11 Fix Pack
WebSphere Commerce Version 18.104.22.168 Fix Pack
WebSphere Commerce Version 22.214.171.124 Fix Pack
WebSphere Commerce Version 126.96.36.199 Fix Pack
WebSphere Commerce Version 188.8.131.52 Fix Pack
WebSphere Commerce Version 184.108.40.206 Fix Pack
Closed as program error.
In IBM WebSphere Commerce, the business context service flushes the internal cache for a user when the thread completes the user's request. This flush is based on the WebContainer thread's hash codes. When the WebContainer threads share the same hash code, the business context service flushes all threads sharing the same thread hash code. This leads to a loss of the business context data in the internal cache. In turn, this may lead to various issues with commands and views not being found, as well as possibly access control errors. There is no risk to the security of the user as the request process uses the activity id from the user's cookies, which are not shared, to access the internal cache for the business context data.
Restarting the server will force the WebContainer threads to be recreated, and securing new hash codes.
USERS AFFECTED: All WebSphere Commerce users on v7.0. PROBLEM ABSTRACT: WebContainer threads sharing the same hash code in WebSphere Commerce encounter losses of business context information during a user request. BUSINESS IMPACT: Shoppers may experience interruption in their shopping experience as they may encounter various access control errors, command not found errors, and view not found errors. RECOMMENDATION:
The internal cache reference and business context flush operation will be updated to use a unique thread identifier instead of hash codes. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Reported component name
WC BUS EDITION
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fixed component name
WC BUS EDITION
Fixed component ID
Applicable component levels
28 March 2011