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JR34715: 8.1RU1 MCM WILL FAIL IF INFORMATION SERVER IS INSTALLED ONTO A DIFFERENT DRIVE TO WHICH WINDOWS WAS INSTALLED ONTO

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • 8.1RU1 MCM will fail if Information Server is installed onto a
    different drive to which Windows was installed onto.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Systems that contain multiple different versions of the
    DataStage clients installed on a different drive to which
    Windows is installed onto.  Additionally, this problem only
    occurs when the 8.1 MultiClient Manager roll up  patch 1 is
    installed.
    ****************************************************************
    PROBLEM DESCRIPTION:
    Multi-Client Manager will fail if Information Server is
    installed onto a different drive to which Windows was installed
    onto.  The error message seen is "The following problems occur
    while trying to set the version: Unable to create worker
    process."
    ****************************************************************
    RECOMMENDATION:
    Install the Multi-Client Manager rollup patch v2.
    This change is included in 8.1 Fix Pack 1.
    ****************************************************************
    

Problem conclusion

  • A Multi-Client Manager rollup patch v2 has been created that
    will fix this problem.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR34715

  • Reported component name

    WIS DATASTAGE

  • Reported component ID

    5724Q36DS

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-30

  • Closed date

    2009-11-16

  • Last modified date

    2009-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WIS DATASTAGE

  • Fixed component ID

    5724Q36DS

Applicable component levels

  • R800 PSN

       UP

  • R810 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVSEF","label":"InfoSphere DataStage"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
12 October 2021