IBM Support

JR33832: FRENCH VERSION V9.5 IBM DATA SERVER RUNTIME CLIENT INSTALLATION FAILS.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The V9.5 IBM Data Server Runtime Client (only French version on
    Windows ) installation failed because VC8 libraries were not
    packaged in the install image.
    
    During the installation following error occur
    
    ERROR:The installation program is unable to obtain an exit
        code for the command "C:\Program
    Files\IBM\SQLLIB\bin\db2icrt.exe DB2"
        because a process was not created. If the problem persists
    contact a technical service
        representative.
        MSI (s) (B8:40) [16:16:01:706]: Executing op:
     ActionStart(Name=DB2BCEnvUpdatesCA.2BC48F01_561E_4906_8321_946A
    9F5A90AA,,)
    
        An error occurred while creating the instance "DB2". The
    return code is "5082". Create the instance manually using the
    command "db2icrt".
    
    This problem reported for Fixpack 4 and observed in all V9.5
    versions ( GA to FP4 ).
    

Local fix

  • Install the VC8 libraries manually before DB2 RTCL installation.
    The same problem does not happen on a machine where some v9.5
    DB2 product was installed (even it has been uninstalled later).
    

Problem summary

  • FRENCH VERSION V9.5 IBM DATA SERVER RUNTIME CLIENT INSTALLATION
    FAILS.
    

Problem conclusion

  • First Fixed in DB2 V9.5 FP5
    

Temporary fix

  • N/A
    

Comments

APAR Information

  • APAR number

    JR33832

  • Reported component name

    DB2 CPE WINDOWS

  • Reported component ID

    5724B5601

  • Reported release

    950

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-07-29

  • Closed date

    2009-12-21

  • Last modified date

    2009-12-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IC62262

Fix information

  • Fixed component name

    DB2 CPE WINDOWS

  • Fixed component ID

    5724B5601

Applicable component levels

  • R950 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEPGG","label":"DB2 for Linux, UNIX and Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"950","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
21 December 2009