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JR33763: UNDER SOME CONDITIONS, THE RESOURCE TRACKER PROCESS IN WEBSPHERE INFORMATION SERVER CAN USE UP ALL AVAILABLE MEMORY.

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APAR status

  • Closed as program error.

Error description

  • If the Resource Tracker process can not write to its error log
    file, it throws an error. This leads to a recursive loop of
    failed attempts to write to the log, which consumes all
    process memory. This will eventually hurt overall system
    performance.
    

Local fix

  • Install the patch
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    AIX users of Information Server 8.0.1 and beyond
    ****************************************************************
    PROBLEM DESCRIPTION:
    When shutting down DataStage the resource_tracker process will
    consume a large amount of CPU and memory possibly causing
    stability issues on the server.
    ****************************************************************
    RECOMMENDATION:
    Install patch JR33763
    This change is included in 8.1 Fix Pack 1.
    ****************************************************************
    

Problem conclusion

  • Fix recursive looping in the messaging system if one
    resource_tracker's log files because unavailable during
    shutdown.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR33763

  • Reported component name

    WIS DATASTAGE

  • Reported component ID

    5724Q36DS

  • Reported release

    810

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-07-21

  • Closed date

    2009-07-31

  • Last modified date

    2009-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • SERVER
    

Fix information

  • Fixed component name

    WIS DATASTAGE

  • Fixed component ID

    5724Q36DS

Applicable component levels

  • R810 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
18 December 2009