JR32083: CUSTOMER GETS ERROR STARTING INTELLIGENT ASSISTANTS WHILE SWITCHING CLIENTS WITH MCM

APAR status

• Closed as program error.

Error description

• Customer gets error starting Intelligent Assistants while
  switching clients with MCM
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Client systems with the 8.0.1 FP1 version of the Multi-Client
  Manager installed, which is being used to switch between 8.0.1
  and 7.5.x
  ****************************************************************
  PROBLEM DESCRIPTION:
  When switching between 7.5.x and 8.0.1, some registry entries
  are corrupted.
       If the Microsoft .NET
  framework 3.0 is installed, an error    message is also
  displayed when starting the 7.5.x DataStage Designer.  The
  error message shows an intelligent assistant callstack.
  ****************************************************************
  RECOMMENDATION:
  Install the updated version of the Multi-Client Manager.
  This change is included in 8.1 Fix Pack 1.
  ****************************************************************
  

Problem conclusion

• The Multi-Client Manager shipped with 8.0.1 FP1 corrupts some
  registries entries.  Under certain circumstances this
  corruptioncauses an error message to be displayed.
  
   A patched version of the Multi-Client Manager prevents
  this  corruption from occurring and manual steps in the patch
  read me describes how to correct existing corruption.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WIS DATASTAGE

• Fixed component ID

  5724Q36DS

Applicable component levels

• R701 PSN

     UP