IBM Support

JR31800: RTC UNINSTALL on Windows VISTA DOES NOT CORRECTLY UPDATE THE DB2 ODBC WINDOWS REGISTRY ENTRIES, MAY LEAD TO HANG.

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APAR status

  • Closed as program error.

Error description

  • The Run Time Client (on Windows) is uninstalled using Add/Remove
    programs. On Windows Vistait usually uninstalls just fine, but
    it leaves behind the DB2 registry entries in
     HKLM\SOFTWARE\ODBC
    
    This can cause a Hang Condition under certain circumstances,
    with the uninstall routine looping while trying to update the
    above Registry Key.
    

Local fix

  • Local Fix: None
    
    Work Around: Use command line uninstall:
       msiexec /x {5AEE236C-0100-464B-BD2E-883AA70A5D73} /l*v
    c:\uninstall.log
    
    The product code for use with this command can be found in the
    Registry:
     HKLM\SOFTWARE\IBM\DB2\IBM Data Server Runtime
     Client\CurrentVersion
    

Problem summary

  • Users Affected: Users of the Run Time Client on Windows Vista
    
    Problem Description: Uninstall of the Run Time Client may hang.
    This occurs because the uninstall process is trying to update
    the
     HKLM\SOFTWARE\ODBC
    key which wasn't correctly updated.
    
    Problem Summary: Uninstall of the Run Time Client hangs on
    Windows Vista.
    

Problem conclusion

  • Problem first fixed in DB2 v9.5 FP4
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR31800

  • Reported component name

    DB2 UDB ESE WIN

  • Reported component ID

    5765F4101

  • Reported release

    950

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-01-26

  • Closed date

    2009-06-01

  • Last modified date

    2009-06-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DB2 UDB ESE WIN

  • Fixed component ID

    5765F4101

Applicable component levels

  • R950 PSY

       UP

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Document Information

Modified date:
01 June 2009