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JR30691: INFORMATION SERVER WEB CONSOLE BUTTONS ARE NOT FULLY VISIBLE WHEN YOU ARE USING FIREFOX 3.0

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • You cannot see the 'Cancel', 'Close', 'Save', and 'Save and
    Close' buttons at the bottom of the screen. Only the very tops
    of the buttons might be visible.
    

Local fix

  • Firefox 3.0 is not supported for InfoSphere Information Server
    Version 8.1.
    
    The following Web browsers are supported:
    
        * Microsoft Internet Explorer 6 Service Pack 2
        * Microsoft Internet Explorer version 7
        * Mozilla Firefox version 2.0
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users accessing the IS web Administration console using FireFox
    v 3.*.
    ****************************************************************
    PROBLEM DESCRIPTION:
    Users using FireFox 3 cannot see the 'Cancel', 'Close',
    'Save', and 'Save and Close' buttons at the bottom of the IS
    web Administration console screens. Only the very tops of the
    buttons might be visible.  The licensing upload button does not
    function as well.  This is due to incompatibility issues between
    versions 2 and 3 of the FireFox browser.
    ****************************************************************
    RECOMMENDATION:
    Options to resolve the issue after having upgraded to Firefox 3
    are:
    1. Use the IE browser instead.
    2. Downgrade to FireFox 2
    3. Upgrade to 8.1 Fixpack 1.
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    JR30691

  • Reported component name

    INFO SRVR PLATF

  • Reported component ID

    5724Q3612

  • Reported release

    810

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-10-06

  • Closed date

    2009-01-16

  • Last modified date

    2009-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • SERVER
    

Fix information

Applicable component levels

  • R810 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 January 2009