APAR status
Closed as fixed if next.
Error description
You cannot see the 'Cancel', 'Close', 'Save', and 'Save and Close' buttons at the bottom of the screen. Only the very tops of the buttons might be visible.
Local fix
Firefox 3.0 is not supported for InfoSphere Information Server Version 8.1. The following Web browsers are supported: * Microsoft Internet Explorer 6 Service Pack 2 * Microsoft Internet Explorer version 7 * Mozilla Firefox version 2.0
Problem summary
**************************************************************** USERS AFFECTED: Users accessing the IS web Administration console using FireFox v 3.*. **************************************************************** PROBLEM DESCRIPTION: Users using FireFox 3 cannot see the 'Cancel', 'Close', 'Save', and 'Save and Close' buttons at the bottom of the IS web Administration console screens. Only the very tops of the buttons might be visible. The licensing upload button does not function as well. This is due to incompatibility issues between versions 2 and 3 of the FireFox browser. **************************************************************** RECOMMENDATION: Options to resolve the issue after having upgraded to Firefox 3 are: 1. Use the IE browser instead. 2. Downgrade to FireFox 2 3. Upgrade to 8.1 Fixpack 1. ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR30691
Reported component name
INFO SRVR PLATF
Reported component ID
5724Q3612
Reported release
810
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-10-06
Closed date
2009-01-16
Last modified date
2009-01-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
SERVER
Fix information
Applicable component levels
R810 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
16 January 2009