JR30691: INFORMATION SERVER WEB CONSOLE BUTTONS ARE NOT FULLY VISIBLE WHEN YOU ARE USING FIREFOX 3.0

APAR status

• Closed as fixed if next.

Error description

• You cannot see the 'Cancel', 'Close', 'Save', and 'Save and
  Close' buttons at the bottom of the screen. Only the very tops
  of the buttons might be visible.
  

Local fix

• Firefox 3.0 is not supported for InfoSphere Information Server
  Version 8.1.
  
  The following Web browsers are supported:
  
      * Microsoft Internet Explorer 6 Service Pack 2
      * Microsoft Internet Explorer version 7
      * Mozilla Firefox version 2.0
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Users accessing the IS web Administration console using FireFox
  v 3.*.
  ****************************************************************
  PROBLEM DESCRIPTION:
  Users using FireFox 3 cannot see the 'Cancel', 'Close',
  'Save', and 'Save and Close' buttons at the bottom of the IS
  web Administration console screens. Only the very tops of the
  buttons might be visible.  The licensing upload button does not
  function as well.  This is due to incompatibility issues between
  versions 2 and 3 of the FireFox browser.
  ****************************************************************
  RECOMMENDATION:
  Options to resolve the issue after having upgraded to Firefox 3
  are:
  1. Use the IE browser instead.
  2. Downgrade to FireFox 2
  3. Upgrade to 8.1 Fixpack 1.
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• SERVER
  

Fix information

Applicable component levels

• R810 PSY

     UP