APAR status
Closed as program error.
Error description
Environment : Base Service 7.1.1.7 w/ AIX 5.3 Tested on BS 7117 w/ windows Steps to replicate: 1. install maximo database with EN baselanguage, add KO for second language 2. login to maximo 3. go to conditional expression manager 4. click new row/ insert value below/ save type : expression Expression : :description='XXX' < XXX is in Korean/tested for workorder object 5. Apply this condition on security group ex) select MAXADMIN group, from application tab search for work order tracking, apply the condition for new work order access 6. log out and log in again 7. you will see new button is disabled for all records even it fit to the condition ** This happens to every where a condtion expression used like security group, workflow, application designer and etc.
Local fix
NA / Please take a high prioirty on this. Customer need will be opened next Monday and would like to get a status update during weekend
Problem summary
**************************************************************** * USERS AFFECTED: all * **************************************************************** * PROBLEM DESCRIPTION: Environment : Base Service 7.1.1.7 w/ * * AIX 5.3 * * * * Tested on BS 7117 w/ windows * * * * Steps to replicate: * * * * 1. install maximo database with EN * * baselanguage, add KO for * * * * second language * * * * 2. login to maximo * * * * 3. go to conditional expression manager * * * * 4. click new row/ insert value below/ * * save * * * * type : expression * * * * Expression : :description='XXX' < XXX * * is in Korean/tested for * * * * workorder object * * * * 5. Apply this condition on security * * group * * * * ex) select MAXADMIN group, from * * application tab search for * * * * work order tracking, apply the * * condition for new work order * * * * access * * * * 6. log out and log in again * * * * 7. you will see new button is disabled * * for all records even it * * * * fit to the condition * * * * ** This happens to every where a * * condtion expression used like * * * * security group, workflow, application * * designer and etc. * * * * LOCAL FIX: * * * * NA / Please take a high prioirty on * * this. * * * * Customer need will be opened next * * Monday and would like to get * * * * a status update during weekend * * * **************************************************************** * RECOMMENDATION: * * * * * * * **************************************************************** KOREAN WITHIN CONDITION EXPRESSION DOESN'T WORK WITH EN BASELANG
Problem conclusion
This is a bug in double byte string used by parser. The fix for this APAR is contained in the following maintenance package: | release\fix pack | REL 7.1.1.9 - BS
Temporary fix
Comments
APAR Information
APAR number
IZ98617
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2011-04-08
Closed date
2011-04-15
Last modified date
2011-04-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R710 PSY
UP
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Document Information
Modified date:
15 April 2011