IBM Support

IZ97548: WHEN A INTERFACE IS EXCLUDED, AN ALERT IS STILL RAISED WHEN POLL FAILS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When using a post-discovery filter to eliminate specific
    interface types, those interfaces are not included in model or
    ncim as expected. However, when a poll without an interface
    filter is run against that device - per the recommended
    configuration - the poll result is not discarded, thus, if the
    poll fails for a particular interface, an alert will be raised.
    

Local fix

  • Remove post-discovery filter for specific interface types.
    Instead unmanage those interface types in
    TagManagedEntities.stch
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * users of network polling functionality                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If interfaces have been excluded from discovery, ncp_poller  *
    * still raises alerts against the excluded interfaces          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This fix will be included in | fix pack |                    *
    * 3.8.0-ITNMIP-FP0007 and | fix pack | 3.9.0-ITNMIP-FP0001     *
    ****************************************************************
    

Problem conclusion

  • | fix pack | 3.8.0-ITNMIP-FP0007 and | fix pack |
    3.9.0-ITNMIP-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ97548

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    380

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-29

  • Closed date

    2011-07-26

  • Last modified date

    2011-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R380 PSN

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380"}]

Document Information

Modified date:
06 October 2021