IZ96836: UNIX OS AGENT DOESN'T REPORT DATA ON AIX

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• Product: UX OS Agent
  Severity: 3
  Approver: gdc
  Compid: 5724C040U
  Release: 6.2.2
  
  
  Problem
  Description: On AIX the Monitoring Agent for UNIX OS kuxagent
  process can take a very long time to collect process
  information due to a retry mechanism implemented to
  workaround an AIX issue with the getargs API.
  
  A configuration parameter is needed in order to give the
  customers the capability to set the needed delay for the
  getargs retry mechanism.
  

Local fix

• No work around available
  

Problem summary

• The OS Agent does not report data on AIX machine
  
  On AIX the Monitoring Agent for UNIX OS kuxagent process can
  take a very long time to collect process information due to a
  retry mechanism implemented to workaround an AIX issue with the
  getargs API.
  

Problem conclusion

• A configuration parameter is needed in order to give the
  customers the capability to set the needed delay for the getargs
  retry mechanism. New variable is KUX_GETARGS_DELAY that can
  accept values between 0 and 1000 milliseconds
  
  Install Actions
  
  In order to gain the effect of this fix, you need to add into
  the CANDLEHOME/config/ux.ini file the environment variable
  "KUX_GETARGS_DELAY" and assign it a value of nnnn milliseconds.
  It can accept values between 0 and 1000 milliseconds.
  
  Example:
    KUX_GETARGS_DELAY=500
  
  After the value is set, stop and start the agent for it to take
  affect.
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | fix pack | 6.2.2-TIV-ITM-FP0005
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT UNIX

• Fixed component ID

  5724C040U

Applicable component levels

• R622 PSY

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