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IZ95725: METHODS TO DETERMINE FQDN

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APAR status

  • Closed as documentation error.

Error description

  • After FP4
    You can configure a preferred method of determining the fully
    qualified domain name (FQDN) for each discovered system.
    For a Level 1 discovery, the FQDN is the result of a reverse
    lookup of the IP address. This lookup uses the resolver library
    provided by the operating system and it uses any configuration
    provided there.
    For example, if, at the operating system level, the host file is
    preferred over DNS, information in the hosts file is considered
    first.
    
    For a Level 2 discovery, TADDM performs a reverse lookup of all
    discovered IP addresses using the resolver library provided by
    the operating system. Again, the operating system configuration
    dictates from where the reverse lookup gets information. If DNS
    is not configured, or the DNS returns unwanted FQDNs, you can
    use the hosts file to override it.
    After the discovered IP addresses have been looked up, an
    attempt is made to match an FQDN to the computer system.
    There are a number of different ways to get an FQDN and each
    method is attempted, in a predefined order, until a valid FQDN
    is found.
    You can modify the order so that your preferred method has a
    higher priority.
    The following methods are available:
    
    Method 1
    TADDM selects the FQDN of an IP interface where the host portion
    of the FQDN matches the host name of the discovered system. If
    there are multiple matches, the selected FQDN depends on the
    property com.collation.platform.os.FqdnPriorities.
    Method 2
    The property com.collation.platform.os.command.fqdn specifies an
    external command on the TADDM server that is used to do the
    reverse lookup.
    Method 3
    The property com.collation.platform.os.command.hostOfHostname
    specifies an external command on the target system that is used
    to provide the FQDN.
    Method 4
    The FQDN of the primary interface is used.
    Method 5
    The IP address of the primary interface is used.
    Method 6
    The name of the computer system is used.
    
    You can define the order in which these methods are attempted by
    setting the com.collation.platform.os.fqdnSearchOrder property.
    The value of this property is a comma-separated list of the
    numbers of the methods. The default value is 1,2,3,4,5.
    In this case, TADDM first tries to use method 1. If it does not
    return a valid FQDN, it tries method 2, and so on until it gets
    a valid FQDN and stops.
    
    This solution is also applicable for computer systems that are
    discovered through the use of SNMP sensors. You can define which
    solutions have a higher priority and therefore could be used to
    find an FQDN more quickly.
    
    In all cases, properly configured DNS is the preferred way of
    setting host names. If DNS cannot be used, use the hosts file.
    The use of DNS or the hosts file are the standard ways of
    providing name resolution for IP addresses. TADDM provides ways
    to override these but because any other methods are unique to
    TADDM, they might lead to names that are inconsistent with names
    in other management systems.
    

Local fix

Problem summary

  • After FP4 You can configure a preferred method of determining t
    qualified domain name (FQDN) for each discovered system. For a
    Level 1 discovery,
    the FQDN is the result of a reverse lookup of the IP address.
    This lookup uses
    the resolver library provided by the operating system and it
    uses any
    configuration provided there. For example, if, at the operating
    system level, the
    host file ispreferred over DNS, information in the hosts file is
    considered
    first. For a Level 2 discovery, TADDM performs a reverse lookup
    of all discovered
    IP addresses using the resolver library provided by the
    operating system. Again,
    the operating system configuration dictates from where the
    reverse lookup gets
    information. If DNS is not configured, or the DNS returns
    unwanted FQDNs, you can
    use the hosts file to override it. After the discovered IP
    addresses have been
    looked up, an attempt is made to match an FQDN to the computer
    system. There are
    a number of different ways to get an FQDN and each method is
    attempted, in a
    predefined order, until a valid FQDN is found. You can modify
    the order so that
    your preferred method has a higher priority. The following
    methods are available:
    Method 1 TADDM selects the FQDN of an IP interface where the
    host portionof the
    FQDN matches the host name of the discovered system. If there
    are multiple
    matches, the selected FQDN depends on the property
    com.collation.platform.os.FqdnPriorities. Method 2 The property
    com.collation.platform.os.command.fqdn specifies anexternal
    command on the TADDM
    server that is used to do the reverse lookup. Method 3 The
    property
    com.collation.platform.os.command.hostOfHostname specifies an
    external command on
    the target system that is used to provide the FQDN. Method 4 The
    FQDN of the
    primary interface is used. Method 5 The IP address of the
    primary interface is
    used. Method 6 The name of the computer system is used. You can
    define the order
    in which these methods are attempted bysetting the
    com.collation.platform.os.fqdnSearchOrder property. The value of
    this property is
    a comma-separated list of the numbers of the methods. The
    default value is
    1,2,3,4,5. In this case, TADDM first tries to use method 1. If
    it does not return
    a valid FQDN, it tries method 2, and so on until it gets a valid
    FQDN and stops.
    This solution is also applicable for computer systems that are
    discovered through
    the use of SNMP sensors. You can define whichsolutions have a
    higher priority and
    therefore could be used to find an FQDN more quickly. In all
    cases, properly
    configured DNS is the preferred way of setting host names. If
    DNS cannot be used,
    use the hosts file. The use of DNS or the hosts file are the
    standard ways of
    providing name resolution for IP addresses. TADDM provides ways
    to override these
    but because any other methods are unique to TADDM, they might
    lead to names that
    are inconsistent with namesin other management systems.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    | Fix Pack | 7.2.0.0-TIV-ITADDM-FP0005
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ95725

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    720

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-02-25

  • Closed date

    2011-03-23

  • Last modified date

    2011-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
23 March 2011