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IZ95055: INSTALLPROVIDER ON WINDOWS FAILS BECAUSE OF MULTIPLE CONNECTIONS TO SHARE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Session sensor fails to Windows 2000 target with following error
in InstallProvider method:


2011-01-03 14:24:16,619  [Thread: 6]  DEBUG util.OsCommand -
execute(cmd.exe /C cmd.exe /c
C:/WINDOWS/temp/taddm.2xaof8/TaddmTool.exe
-DTADDM_ID
=2xaof8 -DTADDM_USERNAME="*******" -DTADDM_PASSWORD=********
-DTADDM_TIMEOUT=240   -RestartWmiOnFailure  InstallProvider
@xx_target_ip
-AutoDeploy -RestartWmiOnAutoDeploy ): output=
!?! SetHostname(xx_target_ip): hostname_=xx_target_ip
isLocal_=False fetch
WmiLocally_=False
!?! Timeout has been set to 240
!?! SELECT BuildVersion FROM Win32_WMISetting: executing
!?! FetchWmiPath(cimv2)
!?! SafeCollection: Win32_WMISetting[0]: Win32_WMISetting=@
!?! SafeCollection: Win32_WMISetting[1]: done (no more
elements).
!?! SELECT MaxClockSpeed, Description, Name FROM
Win32_Processor: executing
!?! SafeCollection: Win32_Processor[0]:
!?! SafeCollection: Win32_Processor[1]:
!?! SafeCollection: Win32_Processor[2]:
!?! SafeCollection: Win32_Processor[3]:
!?! SafeCollection: Win32_Processor[4]:
!?! SafeCollection: Win32_Processor[5]:
!?! SafeCollection: Win32_Processor[6]:
!?! SafeCollection: Win32_Processor[7]:
!?! SafeCollection: Win32_Processor[8]: done (no more elements).
!?! GetSystemInfo: 8 processors found
!?! SELECT Name, NumberOfProcessors, TotalPhysicalMemory FROM
Win32_ComputerSystem: executing
!?! SafeCollection: Win32_ComputerSystem[0]:
Win32_ComputerSystem.Name="
xx_hostname"
!?! SafeCollection: Win32_ComputerSystem[1]: done (no more
elements).
!?! SELECT Version, Caption, Name, WindowsDirectory,
SystemDirectory, Co
deSet, Locale, ServicePackMajorVersion FROM
Win32_OperatingSystem: execu
ting
!?! SafeCollection: Win32_OperatingSystem[0]:
Win32_OperatingSystem.Name
="Microsoft Windows 2000 Advanced
Server|C:\\WINNT|\\Device\\Harddisk0\\
Partition1"
!?! SafeCollection: Win32_OperatingSystem[1]: done (no more
elements).
!?! SELECT Name, Vendor, IdentifyingNumber, UUID FROM
Win32_ComputerSyst
emProduct: executing
!?! SafeCollection: Win32_ComputerSystemProduct[0]:
!?! SafeCollection: Win32_ComputerSystemProduct[1]: done (no
more elemen
ts).
!?! Win32_ComputerSystemProduct is not null.
!?! 20100528124621 [xx_user_name/**********@10.55.9.63]
InstallProvider()
!?! 20100528124621 AutoDeploy=True RestartWmiOnAutoDeploy=True
RestartWm
iOnFailure=True InstallLocalProvider=False
WmiQueryExactCount=False
!?! cachefile is TaddmWmi.dll.version.date=20100824074812
!?! TaddmWmi.dll: cache hit: return 31100528124620
!?! DesiredVersion for TaddmWmi.dll is 3110/05/28 12:46:20
!?! ShouldRestartWmiOnAutoDeploy() is True.
!?! FetchWmiPath(Taddm)
!?! CallConfignia(TaddmWmi, [GetDllVersion])
!?! GetMessage(System.Management.ManagementException: Invalid
namespace

!?!    at System.Management.ManagementScope.Initialize()
!?!    at System.Management.ManagementObject.Initialize(Boolean
getObject)
!?!    at System.Management.ManagementObject.InvokeMethod(String
methodName, Object[] args)
!?!    at Taddm.TaddmProvider.CallConfigniaRaw(String
commandline, String passwd, String reppasswd) in
c:\tmp\1172\ms\TaddmTool\TaddmProvider.cs
:line 71
!?!    at Taddm.TaddmProvider.CallConfigniaRaw(String
commandline) in c:
\tmp\1172\ms\TaddmTool\TaddmProvider.cs:line 79
!?!    at Taddm.TaddmInstall.GetInstalledVersionOnce(String
filename, String& error) in
c:\tmp\1172\ms\TaddmTool\TaddmInstall.cs:line
172) -> [Invalid namespace]
!?! GetInstalledVersion(TaddmWmi.dll): version=0 error=[Invalid
namespace]
!?! SELECT Version FROM Win32_OperatingSystem: executing
!?! SafeCollection: Win32_OperatingSystem[0]:
!?! SafeCollection: Win32_OperatingSystem[1]: done (no more
elements).
!?! Version=5.0.2195 IsWindows2000=True
!?! *** trying netConnect.NetConnect(admin$)
!?! NetConnect(admin$): remoteName=\\10.55.9.63\admin$
!?! Conflicting credentials; disconnecting...
!?! WNetCancelConnection2(\\10.55.9.63\admin$): This network
connection does not exist
[] -> [\\10.8.71.96\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address [] -> [\\10.8.71.96\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.63\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.61\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.60\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
!?! WNetAddConnection2 (second attempt) returned error code:
1219
!?! GetMessage(System.Exception: WNetAddConnection2: Multiple
connection
s to a server or shared resource by the same user, using more
than one u
ser name, are not allowed. Disconnect all previous connections
to the se
rver or shared resource and try again
!?!    at Taddm.TaddmNetConnect.NetConnect(String share, String
username
, String password) in
c:\tmp\1172\ms\TaddmTool\TaddmNetConnect.cs:line 3
15
!?!    at Taddm.TaddmNetConnect.NetConnect(String share) in
c:\tmp\1172\
ms\TaddmTool\TaddmNetConnect.cs:line 325
!?!    at Taddm.TaddmInstall.GetRemoteWinDir() in
c:\tmp\1172\ms\TaddmTo
ol\TaddmInstall.cs:line 228) -> [WNetAddConnection2: Multiple
connection
s to a server or shared resource by the same user, using more
than one user name, are not allowed. Disconnect all previous
connections to the server or shared resource and try again]
!?! Net connect to admin$ share failed (WNetAddConnection2:
Multiple connections to a server or shared resource by the
same user, using more than one user name, are not allowed.
Disconnect all previous connections to
 the server or shared resource and try again); will try C$\WINNT
!?! *** trying netConnect.NetConnect(C$\WINNT)
!?! NetConnect(C$\WINNT): remoteName=\\10.55.9.63\C$\WINNT
!?! Conflicting credentials; disconnecting...
!?! WNetCancelConnection2(\\10.55.9.63\C$\WINNT): This network
connection does not exist
[] -> [\\10.8.71.96\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.96\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.63\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.61\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.60\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
!?! WNetAddConnection2 (second attempt) returned error code:
1219
!!! TaddmTool Error: InstallProvider failed: could not copy
files to rem
ote host: System.Exception: WNetAddConnection2: Multiple
connections to
a server or shared resource by the same user, using more than
one user n
ame, are not allowed. Disconnect all previous connections to the
server
or shared resource and try again
!!! TaddmTool Error:    at
Taddm.TaddmNetConnect.NetConnect(String share
, String username, String password) in
c:\tmp\1172\ms\TaddmTool\TaddmNet
Connect.cs:line 315
!!! TaddmTool Error:    at
Taddm.TaddmNetConnect.NetConnect(String share
) in c:\tmp\1172\ms\TaddmTool\TaddmNetConnect.cs:line 325
!!! TaddmTool Error:    at Taddm.TaddmInstall.GetRemoteWinDir()
in c:\tmp\1172\ms\TaddmTool\TaddmInstall.cs:line 238

Local fix

  • 



Problem summary


    

  • Session sensor fails to Windows 2000 target with following error
in InstallProvider method:


2011-01-03 14:24:16,619  [Thread: 6]  DEBUG util.OsCommand -
execute(cmd.exe /C cmd.exe /c
C:/WINDOWS/temp/taddm.2xaof8/TaddmTool.exe
-DTADDM_ID
=2xaof8 -DTADDM_USERNAME="*******" -DTADDM_PASSWORD=********
-DTADDM_TIMEOUT=240   -RestartWmiOnFailure  InstallProvider
@xx_target_ip
-AutoDeploy -RestartWmiOnAutoDeploy ): output=
!?! SetHostname(xx_target_ip): hostname_=xx_target_ip
isLocal_=False fetch
WmiLocally_=False
!?! Timeout has been set to 240
!?! SELECT BuildVersion FROM Win32_WMISetting: executing
!?! FetchWmiPath(cimv2)
!?! SafeCollection: Win32_WMISetting[0]: Win32_WMISetting=@
!?! SafeCollection: Win32_WMISetting[1]: done (no more
elements).
!?! SELECT MaxClockSpeed, Description, Name FROM
Win32_Processor: executing
!?! SafeCollection: Win32_Processor[0]:
!?! SafeCollection: Win32_Processor[1]:
!?! SafeCollection: Win32_Processor[2]:
!?! SafeCollection: Win32_Processor[3]:
!?! SafeCollection: Win32_Processor[4]:
!?! SafeCollection: Win32_Processor[5]:
!?! SafeCollection: Win32_Processor[6]:
!?! SafeCollection: Win32_Processor[7]:
!?! SafeCollection: Win32_Processor[8]: done (no more elements).
!?! GetSystemInfo: 8 processors found
!?! SELECT Name, NumberOfProcessors, TotalPhysicalMemory FROM
Win32_ComputerSystem: executing
!?! SafeCollection: Win32_ComputerSystem[0]:
Win32_ComputerSystem.Name="
xx_hostname"
!?! SafeCollection: Win32_ComputerSystem[1]: done (no more
elements).
!?! SELECT Version, Caption, Name, WindowsDirectory,
SystemDirectory, Co
deSet, Locale, ServicePackMajorVersion FROM
Win32_OperatingSystem: execu
ting
!?! SafeCollection: Win32_OperatingSystem[0]:
Win32_OperatingSystem.Name
="Microsoft Windows 2000 Advanced
Server|C:\\WINNT|\\Device\\Harddisk0\\
Partition1"
!?! SafeCollection: Win32_OperatingSystem[1]: done (no more
elements).
!?! SELECT Name, Vendor, IdentifyingNumber, UUID FROM
Win32_ComputerSyst
emProduct: executing
!?! SafeCollection: Win32_ComputerSystemProduct[0]:
!?! SafeCollection: Win32_ComputerSystemProduct[1]: done (no
more elemen
ts).
!?! Win32_ComputerSystemProduct is not null.
!?! 20100528124621 [xx_user_name/**********@10.55.9.63]
InstallProvider()
!?! 20100528124621 AutoDeploy=True RestartWmiOnAutoDeploy=True
RestartWm
iOnFailure=True InstallLocalProvider=False
WmiQueryExactCount=False
!?! cachefile is TaddmWmi.dll.version.date=20100824074812
!?! TaddmWmi.dll: cache hit: return 31100528124620
!?! DesiredVersion for TaddmWmi.dll is 3110/05/28 12:46:20
!?! ShouldRestartWmiOnAutoDeploy() is True.
!?! FetchWmiPath(Taddm)
!?! CallConfignia(TaddmWmi, [GetDllVersion])
!?! GetMessage(System.Management.ManagementException: Invalid
namespace

!?!    at System.Management.ManagementScope.Initialize()
!?!    at System.Management.ManagementObject.Initialize(Boolean
getObject)
!?!    at System.Management.ManagementObject.InvokeMethod(String
methodName, Object[] args)
!?!    at Taddm.TaddmProvider.CallConfigniaRaw(String
commandline, String passwd, String reppasswd) in
c:\tmp\1172\ms\TaddmTool\TaddmProvider.cs
:line 71
!?!    at Taddm.TaddmProvider.CallConfigniaRaw(String
commandline) in c:
\tmp\1172\ms\TaddmTool\TaddmProvider.cs:line 79
!?!    at Taddm.TaddmInstall.GetInstalledVersionOnce(String
filename, String& error) in
c:\tmp\1172\ms\TaddmTool\TaddmInstall.cs:line
172) -> [Invalid namespace]
!?! GetInstalledVersion(TaddmWmi.dll): version=0 error=[Invalid
namespace]
!?! SELECT Version FROM Win32_OperatingSystem: executing
!?! SafeCollection: Win32_OperatingSystem[0]:
!?! SafeCollection: Win32_OperatingSystem[1]: done (no more
elements).
!?! Version=5.0.2195 IsWindows2000=True
!?! *** trying netConnect.NetConnect(admin$)
!?! NetConnect(admin$): remoteName=\\10.55.9.63\admin$
!?! Conflicting credentials; disconnecting...
!?! WNetCancelConnection2(\\10.55.9.63\admin$): This network
connection does not exist
[] -> [\\10.8.71.96\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address [] -> [\\10.8.71.96\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.63\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.61\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.60\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
!?! WNetAddConnection2 (second attempt) returned error code:
1219
!?! GetMessage(System.Exception: WNetAddConnection2: Multiple
connection
s to a server or shared resource by the same user, using more
than one u
ser name, are not allowed. Disconnect all previous connections
to the se
rver or shared resource and try again
!?!    at Taddm.TaddmNetConnect.NetConnect(String share, String
username
, String password) in
c:\tmp\1172\ms\TaddmTool\TaddmNetConnect.cs:line 3
15
!?!    at Taddm.TaddmNetConnect.NetConnect(String share) in
c:\tmp\1172\
ms\TaddmTool\TaddmNetConnect.cs:line 325
!?!    at Taddm.TaddmInstall.GetRemoteWinDir() in
c:\tmp\1172\ms\TaddmTo
ol\TaddmInstall.cs:line 228) -> [WNetAddConnection2: Multiple
connection
s to a server or shared resource by the same user, using more
than one user name, are not allowed. Disconnect all previous
connections to the server or shared resource and try again]
!?! Net connect to admin$ share failed (WNetAddConnection2:
Multiple connections to a server or shared resource by the
same user, using more than one user name, are not allowed.
Disconnect all previous connections to
 the server or shared resource and try again); will try C$\WINNT
!?! *** trying netConnect.NetConnect(C$\WINNT)
!?! NetConnect(C$\WINNT): remoteName=\\10.55.9.63\C$\WINNT
!?! Conflicting credentials; disconnecting...
!?! WNetCancelConnection2(\\10.55.9.63\C$\WINNT): This network
connection does not exist
[] -> [\\10.8.71.96\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.96\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.8.71.227\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.63\ipc$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.61\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
[] -> [\\10.55.9.60\admin$]
!?! About to call WNetCancelConnection2()
!?! WNetCancelConnection2 failed: Attempt to access invalid
address
!?! WNetAddConnection2 (second attempt) returned error code:
1219
!!! TaddmTool Error: InstallProvider failed: could not copy
files to rem
ote host: System.Exception: WNetAddConnection2: Multiple
connections to
a server or shared resource by the same user, using more than
one user n
ame, are not allowed. Disconnect all previous connections to the
server
or shared resource and try again
!!! TaddmTool Error:    at
Taddm.TaddmNetConnect.NetConnect(String share
, String username, String password) in
c:\tmp\1172\ms\TaddmTool\TaddmNet
Connect.cs:line 315
!!! TaddmTool Error:    at
Taddm.TaddmNetConnect.NetConnect(String share
) in c:\tmp\1172\ms\TaddmTool\TaddmNetConnect.cs:line 325
!!! TaddmTool Error:    at Taddm.TaddmInstall.GetRemoteWinDir()
in c:\tmp\1172\ms\TaddmTool\TaddmInstall.cs:line 238

    



Problem conclusion


    

  • The fix for this APAR is contained in the following
maintenance packages:
| Fix Pack | 7.2.0.0-TIV-ITADDM-FP0005

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IZ95055
    • 

  • Reported component name
    APP DEPENDENCY
    • 

  • Reported component ID
    5724N5500
    • 

  • Reported release
    712
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-02-14
    • 

  • Closed date
    2011-03-17
    • 

  • Last modified date
    2011-03-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    APP DEPENDENCY
    • 

  • Fixed component ID
    5724N5500
    • 



Applicable component levels


    

  • R720  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"712","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 March 2011
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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