APAR status
Closed as documentation error.
Error description
Problem Description: The watchdog code that is part of the OS Agent calls a getinstances.vbs script and getstat.vbs. In these scripts, the "kincinfo" command is called using the WshShell.Exec command and the results are parsed. The Exec command requires Windows Script Host 5.6 at a minimum. This requirement is not documented. If this script is run on a system running an earlier version of Windows Script Host (for example 5.1), then the script will continue to run which over time will result in multiple cscript processes running on the system. Detailed Recreation Procedure: - Start the OS Agent on a Windows system running a version of Windows Host Script earlier than 5.6. You can run the "cscript" command with no arguments to get usage, which will show the version installed. - Check the Task Manager...you will see a new cscript start every 30 seconds and do not end. Local Fix: Upgrade Windows Script Host to version 5.6 or later.
Local fix
Upgrade Windows Script Host to version 5.6 or later.
Problem summary
The Windows OS Agent (watchdog) requires Windows Script Host version 5.6 at a minimum. This was not listed in the documentation.
Problem conclusion
The following technote has been published: http://www-01.ibm.com/support/docview.wss?uid=swg21429650 The documentation has also been updated which is being refreshed as part of ITM 6.22 FP2.
Temporary fix
Comments
APAR Information
APAR number
IZ75273
Reported component name
ITM AGENT WINDO
Reported component ID
5724C040W
Reported release
622
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-04-28
Closed date
2010-05-11
Last modified date
2010-05-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSRM2J","label":"Tivoli OMEGAMON XE for Distributed Systems"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Document Information
Modified date:
11 May 2010