IZ74684: CMVC 199462 - CLEAR CACHE FOR A TASK GROUP THAT HAS BEEN APPROVED IN A WORKSPACE

7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.1 Fix Pack
WebSphere Commerce Version 7.0.0.4 Fix Pack
WebSphere Commerce Version 7.0.0.3 Fix Pack
WebSphere Commerce Version 7.0.0.5 Fix Pack
WebSphere Commerce Version 7.0.0.6 Fix Pack
WebSphere Commerce Version 7.0.0.7 Fix Pack
WebSphere Commerce Version 7.0.0.8 Fix Pack
WebSphere Commerce Version 7.0.0.9 Fix Pack

APAR status

• Closed as program error.

Error description

• The cache for an e-Marketing Spot is not cleared when the
  associated task group has been approved in workspace without
  previewing the store.
  
  To reproduce this problem:
  1) Edit a store JSP and add an e-Marketing Spot.
  For example:
        <%out.flush();%>
     <c:import
  url="${jspStoreDir}Snippets/Marketing/ESpot/ContentAreaESpot.jsp
  ">
      <c:param name="emsName" value="espot1" />
      <c:param name="numberContentPerRow" value="1" />
      <c:param name="catalogId" value="${WCParam.catalogId}" />
     </c:import>
     <%out.flush();%>
  
  2) Go to the store front (no content should appear).
  3) Create a workspace.
  4) Create a task group.
  5) Create a task.
  6) In Management Center, work on the task.
  7) Open the Marketing tool.
  8) Create an e-Marketing Spot (same name as specified in store
  jsp).
  9) Create a Web activity (use the e-Marketing Spot that was just
  created) and display a category.
  10) Activate the Web activity.
  11) Do not go to the store preview. Mark the task as complete.
  12) Approve the task group
  13) Go to the store front. The category should appear in the
  e-Marketing Spot.
  

Local fix

• After approving a task group from a workspace, update the
  CampaignInitiativeCache Registry using the Admin Console.
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users on v6.0 with Feature Pack 4 enabled who
  create e-Marketing Spots in a workspace.
  
  PROBLEM ABSTRACT:
  When a new e-Marketing Spot is created in a task group, the
  activities associated with that e-Marketing Spot may not display
  content in the store when viewing the approved content after the
  task has been approved.
  
  BUSINESS IMPACT:
  Viewing newly approved e-Marketing Spots in the approved content
  may not work properly after the associated task was approved.
  
  RECOMMENDATION:
  Apply the Interim Fix associated with this APAR IZ74684.
  

Problem conclusion

• This issue is resolved by clearing the e-Marketing Spot cache
  when a task group is approved.
  Install Interim Fix IZ74684 to remedy this issue.
  
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3801

Applicable component levels

• R600 PSY

     UP