IZ74479: ITM CEC AGENT SHOWS UNMONITORED ACTIVE LPAR WITH BLANK VALUES FOR SYSTEM NAME, ENVIRONMENT

APAR status

• Closed as program error.

Error description

• Screen captures from "CEC Resources" workspace display
  a row of data in the "Unmonitored Active Partitions"
  view where the values for Name, Environment are blank,
  and the Memory Allocated Pct is 0, and the
  Monitoring Status is unmonitored.
  In the "CPU Allocation to LPAR" and "Memory Allocation
  to LPARs" views there is a column of data that does not
  have an identifier for the system name.
  
  Diagnostics:
  In itmProvider.trc for the list of lpars returned from
  the HMC, there is an entry with no "hostname" value:
  .
  memHMCstruct: Memory_Alloc= 29184
    Memory_Unallocated= 101888 Memory_Total= 131072
  getHMC_memstat6V: avail 131072 unavail = 101888 131072
  execute_envLPARstruct LPAR count = 6
  execute_envLPARstruct returning
  ...
  execute_memLPARstruct: lv = 3 lpar_id = 0
  execute_memLPARstruct: lv = 3 Memory_Total_MB = 131072
  execute_memLPARstruct: lv = 3 mem_alloc = 0
   Memory_Total_Pct= 0.00
  execute_memLPARstruct: lv = 3 hostname = <>
  
  The "lspartition -c" output in the itmProvider.trc
  does not show any "lpar_id"=0, but does show an
  entry where the LPAR hostname value is empty:
  
  LPAR_hostname = <>
  LPAR_Mem_Alloc_MB = 0 LPAR_CEC_Memory_Total_Pct= 0.00
  LPAR_CPU_Allocated_Cfg= 0.50
  LPAR_CPU_Allocated = 0.50 LPAR_CEC_CPU_Total_Pct= 6.25
  LPAR_Capped = 0
  LPAR_Shared = 1
  execute_procLPARstruct: lv = 4 curr_procs = 8
  execute_procLPARstruct: lv = 4 Capped = 0
  execute_procLPARstruct: lv = 4 Shared = 1
  LPAR_CPU_Allocated_Cfg = 0.80
  execute_procLPARstruct: lv = 4 proc_alloc = 0.80
   CEC_CPU_Total_Pct= 10.00
  
  In <system>_pk_cecDataProvider_<timestamp>_##.log the
   "lssyscfg" command shows then shows lpar_id 0 with a
   blank hostname when creating the LPAR structure based
   on HMC query results:
  hmcquery.c,1002,"myclient::execute_procLPARstruct")
   providing LPAR: hostname ID=<0>
  hmcquery.c,1005,"myclient::execute_procLPARstruct")
   providing LPAR: mem_alloc 0 mem_Pct 0.00
  hmcquery.c,1009,"myclient::execute_procLPARstruct")
   providing LPAR: cpu_alloc 0.50 cpu_Pct 6.25
  hmcquery.c,1012,"myclient::execute_procLPARstruct")
   providing LPAR: capped 0 shared 1 active 270303349
  
  Output of "lssyscfg" command from the HMC does not
  display any entry with "lpar_id=0"
  
  Additional diagnostics were added in debug cecDataProvider
  

Local fix

Problem summary

• ****************************************************************
  ***
  * USERS AFFECTED: All users.
  ****************************************************************
  ***
  * PROBLEM DESCRIPTION:  The "CEC Resources" workspace displays
  * a row of data in the "Unmonitored Active Partitions"
  * view where the values for Name and Environment are blank;
  * the Memory Allocated Pct is 0; and the Monitoring Status
  * is unmonitored.  In the "CPU Allocation to LPAR" and
  * "Memory Allocation to LPARs" views, there is a column of
  * data that does not have an identifier for the system name.
  ****************************************************************
  ***
  * RECOMMENDATION: Install one of the following Interim Fixes:
  * 6.2.1-TIV-ITM_CEC_BASE-IF0005
  * 6.2.2-TIV-ITM_CEC_BASE-IF0001
  ****************************************************************
  ***
  The problem is resolved in the Interim Fixes listed above.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
  
    | interim fix | 6.2.1-TIV-ITM_CEC_BASE-IF0005
    | interim fix | 6.2.2-TIV-ITM_CEC_BASE-IF0001
  
  Go to the System P Agents wiki for links to the latest Interim
  Fixes:
  
  https://www.ibm.com/developerworks/wikis/display/tivolimonitorin
  g/System+P+Agents
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM SE SYSP CEC

• Fixed component ID

  5724C04CB

Applicable component levels

• R621 PSY

     UP

• R622 PSY

     UP