APAR status
Closed as fixed if next.
Error description
TSAM 7.2 When customer tries to provision a VM Machine, they get the following error: CTJZH2347E: No servers with these parameters are available on these dates. The GUI shows that there is a lack of disk space when the error happens, but in fact it is CPU that is exhausted - <pool xlink:href="https://tsam72.ibm.com:9443/cloud /rest/po ols/3/"> - <availability> - <singleServerMax> <mem>8192</mem> <cpu>0</cpu> <disk>302</disk> </singleServerMax> - <available> <mem>40954</mem> <cpu>0</cpu> <disk>302</disk> </available> <numVirtualHosts>0</numVirtualHosts> - <total> <mem>65530</mem> <cpu>80</cpu> <disk>452</disk> </total> </availability> <memUnitMB>4</memUnitMB> <images xlink:href="https://tsam72.ibm.com:9443/cloud /rest/po ols/3/images/" uriPattern="/pools/3/?filter_name={name}&filter_guid={guid}" /> <maxMemMB>8192</maxMemMB> <name>VMware System x</name> <description /> <platformType>VMware</platformType> <maxRequestable xlink:href="https://tsam72.ibm.com:9443/cloud /rest/po ols/3/maxRequestable/" /> <allowOddVcpu>false</allowOddVcpu> <maxVcpu>4</maxVcpu> </pool>
Local fix
decommision a project or no workaround
Problem summary
**************************************************************** * USERS AFFECTED: TSAM users trying to provision a virtual machine in self-service user interface. **************************************************************** * PROBLEM DESCRIPTION: When a user tries to provision a virtual machine and in the requested time frame a specific resource is exhausted the system will report a lack of available resources. The error message shown for that condition reports the wrong resouce to be unavailable. E.g. when CPU is the resource that is exhausted in the selected time frame then the error message states (wrongly) that there is not enough disk space available for provisioning. The reason for this is that the code that is responsible for reservations in TSAM does not return the correct value for the remaining resource values if one of the resources is exhausted.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IZ72061
Reported component name
TSAM (& INSTALL
Reported component ID
5724W7800
Reported release
720
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2010-03-03
Closed date
2010-05-19
Last modified date
2010-05-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720"}]
Document Information
Modified date:
09 November 2020