IBM Support

IZ66864: TADDM DOES NOT SUPPORT GATEWAY ON 64 BIT SYSTEMS

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APAR status

  • Closed as documentation error.

Error description

  • PROBLEM DESCRIPTION:
    In TADDM 7.2 install guide does not clearly document that
     TADDM Windows Gateway on 64 bit systems has limitations.
    
     The section related to TADDM Server Hardware requirement
     should be modified with additional information
    
    Errors seen:
    SessionSensor crashing with ""CTJTP1161E The application
    cannot establish the following WMI session:
    SessionClientException:
    CTJTP1232E The server cannot find a working gateway for the
    following target: <hostIP>."
    also
    TADDMTOOL.EXE crashing with "The application failed to
    initialize properly (0xc0000135). Click OK to terminate
    application."
    

Local fix

  • n/a
    

Problem summary

  • In TADDM 7.2 Installation Guide it is not cleary documented the
    level of support for TADDM Windows Gateway on 64 bit systems.
    

Problem conclusion

  • With TADDM 7.2.0,  64 bit gateways will be supported with the
    following limitations;
      - we do not support discovering the 64 bit gateway itself
      - we do not currently support Cygwin 1.7.1 (see
    http://www-01.ibm.com/support/docview.wss?uid=swg21419038)
    
    No publication updates will be made as these limitations should
    be eliminated in the next release.
    
    
    Additional Search Keywords:
    64b 64bit 64-bit 2003 2008 Win2003 Win2008
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ66864

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    710

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-12-16

  • Closed date

    2010-02-22

  • Last modified date

    2011-01-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
13 January 2011