APAR status
Closed as program error.
Error description
ENVIRONMENT: TEP client connected to a TEMS with more than 25 of the same type of agents. PROBLEM DESCRIPTION: The navigator inside of the link wizard will not allow users to expand the list of systems if there are more than 25 of the same type. DETAILED RECREATION PROCEDURE: Open a TEP with more than 25 agents of the same type. Open the link wizard and select the option to create a new link. When the navigator tree appears, scroll down to the end and there will be a node called "More". Clicking on this node does nothing. RELATED FILES AND OUTPUT: N/A
Local fix
Set the cnp.navigator.branch.pagesize variable on the TEP to something that is larger than the number of agents in the environment. For example, if there are 50 agents NT agents in the list, set cnp.navigator.branch.pagesize to a value larger than 50.
Problem summary
The navigator inside of the link wizard will not allow users to expand the list of systems if there are more than 25 of the same type.
Problem conclusion
The logic of the Link Wizard was changed to remove the limit on the number of nodes that could be expanded. Install Actions In order for this APAR to be properly implemented in your environment, you must take the following actions: If you have more than 25 agents of the same type, it can be adjusted by modifying the 'pagesize' parameter: Where you set the cnp.navigator really depends depending on the type of portal client used to access the portal and here are the ways you can set the parameter depending on what you intend to use. Desktop client: If the Desktop client is running on a Windows machine, open the "Manage Tivoli Enterprise Monitoring Services" GUI, right-click the Desktop client entry, and select Advanced-->Edit variables. These variables should already be defined in the resulting dialog box, and the desired values can be set. For non-Windows platforms, the file $CANDLEHOME/<arch>/cj/bin/cnp.sh or cnp_<host>.sh can be modified manually (where <arch> is the architecture type of the machine, such as li6263). Open the file with a text editor and locate the final line in the file. Immediately preceding the candle.fw.pres.CMWApplet entry in the string, insert the following two statements: -Dcnp.navigator.branch.pagesize=250 -Dcnp.navigator.branch.threshold=250 Browser client: From the machine where the portal server is running, open the applet.html file using a text editor. Near the end of the file you will see a tag: <!--END OF PARAMS--> Place the following lines just before the end of that tag (and make sure there is no white space at the beginning of the lines): document.writeln( '<PARAM NAME= "cnp.navigator.branch.pagesize"VALUE="250">' ); document.writeln( '<PARAM NAME= "cnp.navigator.branch.threshold" VALUE="250">' ); Java Web Start client: Edit the tep.jnlp file on the system where the portal server is located and add the following two lines under the <resources> tag: <property name="cnp.navigator.branch.pagesize" value="250"/> <property name="cnp.navigator.branch.threshold" value="250"/> The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0002 | fix pack | 6.2.2-TIV-ITM-FP0002
Temporary fix
Set the cnp.navigator.branch.pagesize variable on the TEP to something that is larger than the highest number of agents of one type in the environment. For example, if there are 50 Windows OS agents in the list, set cnp.navigator.branch.pagesize to a value larger than 50.
Comments
APAR Information
APAR number
IZ64854
Reported component name
TEP
Reported component ID
5724C04EP
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-11-09
Closed date
2010-01-30
Last modified date
2010-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEP
Fixed component ID
5724C04EP
Applicable component levels
R621 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCTLMK","label":"ITM Tivoli Enterprise Portal V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
02 June 2010