IZ45434: UNABLE TO CREATE DUPLICATE APPLICATION USING APP DESIGNER IN 7.1.1.4

APAR status

• Closed as program error.

Error description

• The problem that the client is facing is on his
  UPGRADED env from 4.1.1 to V 7.1.1.4 - when duplicating any
  kind of application - the application get duplicated properly
  but when saving the app
  He gets an error saying that the "Required field application is
  blank"
  
  I have not been able to replicate this problem on
  7.1.1.4 so had a remote session with the client and he
  demonstrated that the same problem occurs on other applications
  as well.
  
  Support has not been able to replicate this problem but have
  been informed by development to log this problem as an APAR
  because Kevin.F from development had take a look at it and
  there will probably be a two part solution: first, a work-around
  to manipulate the database table to allow it to work with the
  existing App Designer code and second, a longer term fix to
  allow App Designer to detect this situation and behave
  accordingly.
  
  As DEV haven't isolated the specific problem yet.
  This problem needs to be loggin as an APAR so it can be
  officially assigned to him to work on this.
  
  Step by Step that customer used to replicate his issue on his
  upgraded environment from 4.1.1 to 7.1.1.4
  
  1. Log in to Maximo 7.1.1.4.
  2. Go To > System Configuration > Platform Configuration >
     Application Designer
  
  3. Type ?PM? in the application field and press Enter.
  4. Click the ?PM? link to go to the application.
  5. Go to Select Action > Duplication Application Definition
  6. Set a new name and description.
     Application: TESTPM
     Description: XVZ Preventive Maintenance
     Main Object: PM
  
  7. Click OK. See message: ?Record has been duplicated.?
  8. Click Save and you get the following error message
  
     "Required field Application is blank."
  

Local fix

• The following troubleshooting steps have been carried out before
  logging this problem as an APAR.
  
  ACTION TAKEN
  
  1. During the remote session when FINCNTL app has been
  duplicated - before clicking on SAVE -  I have asked the client
  to run the following query select * from maxpresentation where
  app='FINCNTL2';
  and i could see very clearly that the maxprentation table was
  populated with the newly created application = FINCNTL2.  Then
  client saved the duplicated app and got "Required field
  application is blank".
  
  At this stage i have asked the client to run the following
  queries - select * from maxlabels where app='FINCNTL2'; and
  select * from applicationauth where app='FINCNTL2';
  both queries return values with the duplicated app so i was
  convinced that the duplicated app has been created and have not
  failed.
  
  2. In the SystemOut log you see the following
  error  [ERROR] BMXAA6696E - The required field validation in the
  MBO failed for object APPLICATIONAUTH and attribute APP.
  And you DO NOT see the following error "Duplication Action
  Failed "..in the log.
  
  3. Workaround provided - Based on the error message in the log -
  I have suggested the client to go into Database Config -and make
  the applicationauth.app field NOT required and when clicking
  SAVE at this stage client was getting another error message
  "BMXAA4195E - Required Field default value is blank" -
  
  4. Carried on troubleshooting after inserting a value in
  the default value field and the workaround did help the customer
  to save the duplicated app at the end.
  
  
  But the main concern here is that customer is not happy with the
  workaround as he believes unchecking the required field is NOT a
  valid workaround and to be honest i agree with him as well but i
  don't know how to drive this problem towards a solution.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: NA                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION: Error, "Required field application is   *
  *                      blank" when duplicating an application  *
  *                      in 7.1.1.4 upgrade environment.         *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  Error Duplicating Application in upgrade environment.
  

Problem conclusion

• No reproducable in a standard environment at this time.
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | REL 7.1.1.4 - BS
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  INVENTORY

• Fixed component ID

  5724R46IN

Applicable component levels

• R711 PSY

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