APAR status
Closed as program error.
Error description
The event log processing is being enabled for all the event logs found on the system. This is causing high CPU for event logs that have high event traffic and no situation is started to monitor these logs. The agent should not enabled the event log monitor unless a situation is started that requires the log to be monitored. Detailed Recreation Procedure: Start any situation that monitors one log and then all logs will be enabled as can be seen in the trace log. Related Files and Output: None.
Local fix
Problem summary
Situations created to monitor the Windows event logs may cause a high CPU condition, because the situation does not define which Windows event log to monitor. When a situation does not define which Windows event log to monitor, then all the Windows event logs must be monitored for events for situation evaluation. Moni toring of all the event logs causes a high CPU condition because of the high number of events that must be processed for all the events logs. Currently, two situations NT_Invalid_Logon_Attempt and NT_Service_Error, are shipped with the Monitoring Agent for Windows OS and are enabled at start up. Both these situations can cause a high CPU condition because they do not specify which Windows event log to monitor. To correct this problem, the Windows event monitoring process is modified to only monitor the Windows event log that is specified in the situation. Therefore, it is recommended that any event log situation, including the two situations shipped with the Mon itoring Agent for Windows OS should specify which Windows event log to monitor.
Problem conclusion
This APAR has been fixed and delivered in a limited availability fix 6.2.0.1-TIV-ITM_WIN-LA0002. This maintenance delivery vehicle is a limited availability patch and therefore is in a "hidden directory." Level 2 Support can provide down load instructions to you. Contact level 2 support at: http://www.ibm.com/software/sysmgmt/products/support/Contact_L2 Support.html
Temporary fix
Comments
APAR Information
APAR number
IZ26746
Reported component name
ITM AGENT WINDO
Reported component ID
5724C040W
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-07-10
Closed date
2008-07-24
Last modified date
2010-11-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM AGENT WINDO
Fixed component ID
5724C040W
Applicable component levels
R620 PSY
UP
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Document Information
Modified date:
04 November 2010