IZ22844: UNABLE TO INSTALL TEC HEALTH AGENT USING DB2 9.1

APAR status

• Closed as program error.

Error description

• Problem Description:
  .
  Unable to install the TEC Health Agent when using DB2 9.1.
  The installer indicates that you must be using DB2 8 or
  above.
  .
  Failing Component: TEC Health Agent
  .
  Customer Recreate Environment:
  .
  TEC 3.9 FP7
  ITM 6.2
  DB2 9.1
  .
  Database: DB2 9.1
  TME Framework: 411
  Install Method: New
  TEC Server: 39FP7
  TEC Gateway: 39FP7
  TEC UI Server: 39FP7
  TEC Console: 39FP7
  Risk Manager Server: N/A
  Risk Manager Gateway: N/A
  Risk Manager Agent: N/A
  Websphere Server: N/A
  Endpoint Level: N/A
  TMR / TEC Same Machine: Yes
  Affected Locale: All
  .
  Collected Information:
  .
  All files on ecurep
  .
  Last Known Good Level: None
  Level 3 Acknowledged: K.B.
  .
  Recreate Steps:
  .
  Install tec with 3.9 fp7
  Install db2 9.1
  Install ITM 6.2
  Attemp Install of tec health agent
  .
  

Local fix

• Obtain test fix from TEC Level 3, although note that application
  of the test fix is not complete.  There is a side effect where
  the categories in the Navigator view are not correct.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Enterprise Console 3.9.0 users
  running the IBM Tivoli Monitoring for Tivoli Enterprise Console
  Agent version 3.9.0 or 3.9.1
  ****************************************************************
  * PROBLEM DESCRIPTION: The TEPS support for the TEC Health and
  Performance Agent does not install when DB2 is version 9 on
  Windows. An error dialog is presented that indicates DB2 must
  be version 8.1 or greater.
  ****************************************************************
  * RECOMMENDATION: Apply maintenance vehicle listed below
  ****************************************************************
  

Problem conclusion

• A new ITM for TEC agent version 3.9.1 was packaged to correct
  this problem. This agent is a complete replacement of the
  previous ITM for TEC Agent version 3.9.1.
  
  The new ITM for TEC Agent version 3.9.1 is available in the Bill
  of Materials for TEC on Passport Advantage.
  
  The fix for this APAR is contained in the following maintenance
  packages:
    | fix pack | 3.9.0.8-TIV-TEC-LA0094
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIVOLI ENT.CONS

• Fixed component ID

  5698TEC00

Applicable component levels

• R390 PSY

     UP