IZ04167: DOC: PASSWORD IS REQUIRED TO ACCESS SERVICE CONSOLE

APAR status

• Closed as documentation error.

Error description

• A password is always required to access the service console.
  Blank passwords, even if correct, will not gain access to the
  service console.  Even if
  a username is allowed to login to the operating system without a
  password, access to the service console will be denied.  This is
  a security function.
  

Local fix

• Work around is to create a password for the username that is
  being used to login to the service console.
  

Problem summary

• A password is always required to access the service console.
  Blank passwords, even if correct, will not gain access to the
  service console.  Even if
  a username is allowed to login to the operating system without a
  password, access to the service console will be denied.  This is
  a security function.
  

Problem conclusion

• The ITM v6.2 Problem Determination Guide has been updated as
  follows:
  
  Chapter 2. Diagnositc tools
  Section "Using the IBM Tivoli Monitoring Service Console"
  
  Updated to contain the following paragraphs:
  
  The IBM Tivoli Monitoring Service Console performs user
  authentication using the native OS security facility. If you use
  the IBM Tivoli Monitoring Service Console on z/OS systems, your
  user ID and password are checked by the z/OS security facility
  (RACF/SAF). If you use the IBM Tivoli Monitoring Service Console
  on Windows systems, then you must pass the Windows workstation
  user ID and password prompt. This is the rule except for
  instances of a NULL or blank password. The IBM Tivoli Monitoring
  Service Console never accepts a NULL or BLANK password.
  
  A password is always required to access the service console.
  Blank passwords, even if correct, cannot access to the service
  console.  Even if a user ID is allowed to login to the operating
  system without a password, access to the service console is
  denied.  Create a password for the user ID that is being used to
  login to the service console.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels