IY67921: WEBSEAL CRASHES IN NTWAITFORMULTIPLEOBJECTS

APAR status

• Closed as unreproducible in next release.

Error description

• Environment: Access Manager 5.1 WebSEAL FP06 on Windows 2000 SP3
  Problem: WebSEAL is crashing multiple times.  From drwtsn32.log:
  State Dump for Thread Id 0x800
  eax=000000c0 ebx=00000002 ecx=ffffffff edx=00000000 esi=77f837a7
  edi=00000002
  eip=77f837b2 esp=0012f074 ebp=0012f0c0 iopl=0         nv up ei
  pl zr na po nc
  cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000
  efl=00000246
  function: NtWaitForMultipleObjects
          77f837a7 b8e9000000       mov     eax,0xe9
          77f837ac 8d542404         lea     edx,[esp+0x4]
  ss:0094c647=08244c8b
          77f837b0 cd2e             int     2e
          77f837b2 c21400           ret     0x14
  Data available on pdlevel3 in /pmrs/10220,999,866/
  

Local fix

Problem summary

•  This issue has been unreproducible in the L3 la
  b environment.  The customer was able to resolve this issue by u
  pgrading their box to W2KSP4 and then upgrading their TAM softwa
  re levels to 5.1.0-TIV-TAM/AWS-LA0011.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ACCESS MGR WEBS

• Fixed component ID

  5724C0811

Applicable component levels

• R510 PSN

     UP