IV99604: ON MASTER PM (CM) WHEN CHANGE PARAMETERS, UPDATE ASSOCIATED PMS ACTION TAKES CONSISTENTLY MORE THAN 5 MINUTES.

APAR status

• Closed as program error.

Error description

• PROBLEM:
  Performance Issue.
  On Master PM (CM) when updating frequency criteria, sequence,
  meter, frequency units, lead   The update associated PMs action
  takes consistently more than 5 minutes. user has been logged
  out once because of inactivity.
  
  STEPS TO REPLICATE:
  
  1. Go To Master PM (CM), Select any active Master PM.
  2. Go to Frequency tab
  3. Change Frequency
  4. Select Action  Update Associated PMs .
  
  Results: Update Associated PMs action takes consistently more
  than 5 minutes.
  
  ENVIRONMENT:
  App Server  Server OS Server DB IBM WebSphere Application
  Server 8.5.5.9
  
  Version
  Tivoli process automation engine 7.6.0.6-lFIX20170203-1017
  Build 20161019-0100 DB Build V7606-50
  IBM TPAE Integration Framework 7.6.0.6-MlF 7606 FIX
  20170207-1231 Build 20161014-1504 DB Build V7606-24 HFDB Build
  HF7606-01
  TPAE OSLC Object structure 7.6.1.0 Build 20160907-132614-0500
  Build V7610-15
  IBM Maximo Asset Configuration Manager 7.6.4.0-HOTFIX Build
  BUILD DB Build HFDB Build HF7640-01
  IBM Maximo Asset Management Scheduler 7.6.4.0 Build
  20161019-0100 DB Build V7640-51
  IBM Maximo Anywhere 7.6.1.0 Build 2160907-132639-0500 DB BUILD
  V7610-10
  IBM Maximo Enterprise Adapter for SAP Applications 7.6.0.0 Build
  201508100537 DB Build V7600-01
  BT Custom Classes 2.0 null.0 Build BUILD DB BUILD \/7604-01
  IBM Maximo Asset Management work centers 7.6.0.1 Build
  20161014-1326 DB Build V7601-41
  IBM Maximo for Transportation 7.6.2.3-20170203-1350 Build
  20170203-1350
  DB Build V7623-02 HFDS Build HF7623-02
  ACM TPAE OSLC Object Structure 7810 Build 20161013-013427-0400
  DB Build V7610-03
  IBM Maximo Asset Management 7.6.0.0 Build 20161019-0100 DB Build
  V7604-01
  
  Server OS Linux 3.0.101-100-default
  
  Server DB Oracle 11.2 (Oracle Database 11g Enterprise Edition
  Release 11.2.0.4.0 - 64bit Production With the OLAP option)
  
  
        (c) Copyright IBM corp. 2016
  
  PRODUCT VERSION:
  IBM Maximo Asset Configuration Manager 7.6.4.0-HOTFIX Build
  BUILD DB Build HFDB Build HF7640-01
  
  AFFECTED APPLICATION (for Maximo Only): Master PM (CM)
  
  INDUSTRY SOLUTION ADD ON (if applicable):
  IBM Maximo Asset Configuration Manager 7.6.4.0-HOTFIX Build
  BUILD DB Build HFDB Build HF7640-01
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo Users on ACM 764                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ON MASTER PM (CM) WHEN CHANGE PARAMETERS, UPDATE ASSOCIATED  *
  * PMSACTION TAKES CONSISTENTLY MORE THAN 5 MINUTES.            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The Fix has been made
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MX ASSET CONFIG

• Fixed component ID

  5724R4500

Applicable component levels