APAR status
Closed as Permanent restriction.
Error description
The Windows TEMS does not terminate following the ./CandleServer stop <temsname> command. The resulting TEMS debug log is missing the following text in the log entries, (599F1E7D.0007-4:kdsmacmd.c,3046,"StopTask") Calling task = WEBSQL with STOP (599F1E7D.0008-2D:kshstrt.cpp,405,"start_http_server_thread") Thread for hub SOAP is exiting with status 0 (599F1E7D.0009-7:kdsmacmd.c,2928,"startedTask") Program WEBSQL with task id 6 ended (599F1E7D.000A-4:kdsmacmd.c,3058,"StopTask") Task = WEBSQL received STOP, waiting for task termination. Notably the trace line (599F1E7D.0008-2D:kshstrt.cpp,405,"start_http_server_thread") Thread for hub SOAP is exiting with status 0 does not appear in the trace log. This implies that that the TEMS' SOAP Server did not shut down as requested in the TEMS Shutdown processing. RECREATE INSTRUCTIONS: Repeatedly issue CLI commands. With CLI users remaining logged onto the TEMS, stop the TEMS using the command itmcmd server stop <tems_name>
Local fix
Stop the TEMS Service kmsmain using Task Manager
Problem summary
The Monitoring Server that executes on a Windows system may not perform an orderly shut down.
Problem conclusion
The Monitoring Server may be waiting longer than 10 minutes for the orderly termination of embedded Websphere Application Server service.
Temporary fix
Use the Windows Task Manager to manually terminate the kdsmain process.
Comments
APAR Information
APAR number
IV99202
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
630
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-08-25
Closed date
2018-07-26
Last modified date
2018-07-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 March 2023