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IV96364: WINCOLLECT .SFS VERSION GREATER THAN 7.2.5 FOR QRADAR 7.3 NEEDS TO BE APPLIED AFTER UPGRADING QRADAR FROM 7.2.8.X TO 7.3.0.X

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APAR status

  • Closed as Permanent restriction.

Error description

  • If the WinCollect 7.2.6 or newer .sfs designed for QRadar 7.2.x
    is applied onto QRadar envrionments running at 7.2.8.x, and then
     QRadar is upgraded to QRadar 7.3.0.x, WinCollect is downgraded
    to version 7.2.5 (version included in QRadar 7.3 upgrade).
    The WinCollect 7.2.6 or newer .sfs specifically written for
    QRadar 7.3 needs to be installed after the upgrade to QRadar
    7.3.0.x in these situations.
    

Local fix

  • No workaround available.
    

Problem summary

  • If the WinCollect 7.2.6 .sfs designed for QRadar 7.2.x is
    applied onto QRadar envrionments running at 7.2.8.x, and then
    QRadar is upgraded to QRadar 7.3.0.x, WinCollect is downgraded
    to version 7.2.5 (version included in QRadar 7.3 upgrade).
    The WinCollect 7.2.6 .sfs specifically written for QRadar 7.3
    needs to be installed after the upgrade to QRadar 7.3.0.x in
    these situations.
    

Problem conclusion

  • Closing as Permanent Restriction, this procedure must be
    followed for all versions of WinCollect installed on 7.2.8
    QRadar. Once the system is upgrade to 7.3.x, the same version of
    WinCollect must be reinstalled on the QRadar console using the
    appropriate 7.3 SFS for WinCollect.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV96364

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-18

  • Closed date

    2017-09-05

  • Last modified date

    2018-05-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
18 May 2018