IBM Support

IV95108: DEPLOY CHANGES FUNCTION CAN TIMEOUT TO SOME MANAGED HOSTS AFTER PATCHING QRADAR DUE TO AN OPENJPA ERROR

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When performing a Deploy Changes function after patching
    QRadar, a timeout error to one or more Managed Hosts can
    sometimes occur.
    
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    
    [hostcontext.hostcontext] [main]
    com.q1labs.frameworks.core.FrameworksContext: [WARN]
    [NOT:0000004000][127.0.0.1/- -] [-/- -]Jpa connection password
    is not encrypted
    hostcontext[16009]: java.lang.reflect.InvocationTargetException
    hostcontext[16009]:     at
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    hostcontext[16009]:     at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:95)
    hostcontext[16009]:     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:56)
    hostcontext[16009]:     at
    java.lang.reflect.Method.invoke(Method.java:620)
    hostcontext[16009]:     at
    org.apache.commons.daemon.support.DaemonLoader.load(DaemonLoader
    .java:197)
    hostcontext[16009]: Caused by: <openjpa-2.2.1-r422266:1396819
    fatal general error>
    org.apache.openjpa.persistence.PersistenceException: There was
    an
    error when invoking the static getInstance method on the named
    factory class
    "org.apache.openjpa.jdbc.kernel.JDBCBrokerFactory".  See the
    nested exception for details.
    hostcontext[16009]:     at
    org.apache.openjpa.kernel.Bootstrap.getBrokerFactory(Bootstrap.j
    ava:102)
    hostcontext[16009]:     at
    org.apache.openjpa.persistence.OpenJPAPersistence.getEntityManag
    erFactory(OpenJPAPersistence.java:92)
    hostcontext[16009]:     at
    com.q1labs.frameworks.core.FrameworksContext.getEntityManagerFac
    tory(FrameworksContext.java:1476)
    hostcontext[16009]:     at
    com.q1labs.frameworks.core.FrameworksContext.initServices(Framew
    orksContext.java:582)
    hostcontext[16009]:     at
    com.q1labs.frameworks.core.FrameworksContext.initFrameworks(Fram
    eworksContext.java:233)
    hostcontext[16009]:     at
    com.q1labs.frameworks.core.FrameworksContext.initFrameworks(Fram
    eworksContext.java:136)
    hostcontext[16009]:     at
    com.q1labs.hostcontext.HostContext.init(HostContext.java:124)
    hostcontext[16009]:     at
    com.q1labs.hostcontext.HostContext.init(HostContext.java:959)
    hostcontext[16009]:     ... 5 more
    hostcontext[16009]: Caused by: java.lang.RuntimeException:
    There were errors initializing your configuration:
    <openjpa-2.2.1-r422266:1396819 fatal user error>
    org.apache.openjpa.util.UserException: A connection could not
    be obtained for driver class
    "com.mchange.v2.c3p0.ComboPooledDataSource" and URL "null".
    You may have specified an invalid URL.
    hostcontext[16009]:     at
    org.apache.openjpa.jdbc.schema.DataSourceFactory.newConnectExcep
    tion(DataSourceFactory.java:255)
    hostcontext[16009]:     at
    org.apache.openjpa.jdbc.schema.DataSourceFactory.installDBDictio
    nary(DataSourceFactory.java:241)
    hostcontext[16009]:     at
    org.apache.openjpa.jdbc.conf.JDBCConfigurationImpl.getConnection
    Factory(JDBCConfigurationImpl.java:733)
    hostcontext[16009]:     at
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    hostcontext[16009]:     at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:95)
    hostcontext[16009]:     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:56)
    hostcontext[16009]:     at
    java.lang.reflect.Method.invoke(Method.java:620)
    hostcontext[16009]:     at
    org.apache.openjpa.lib.conf.ConfigurationImpl.instantiateAll(Con
    figurationImpl.java:295)
    hostcontext[16009]:     at
    org.apache.openjpa.conf.OpenJPAConfigurationImpl.instantiateAll(
    OpenJPAConfigurationImpl.java:1670)
    hostcontext[16009]:     at
    org.apache.openjpa.kernel.AbstractBrokerFactory.makeReadOnly(Abs
    tractBrokerFactory.java:646)
    hostcontext[16009]:     at
    org.apache.openjpa.kernel.AbstractBrokerFactory.pool(AbstractBro
    kerFactory.java:140)
    hostcontext[16009]:     at
    org.apache.openjpa.jdbc.kernel.JDBCBrokerFactory.getInstance(JDB
    CBrokerFactory.java:77)
    hostcontext[16009]:     at
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    hostcontext[16009]:     at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:95)
    hostcontext[16009]:     at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:56)
    hostcontext[16009]:     at
    java.lang.reflect.Method.invoke(Method.java:620)
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV95108

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-13

  • Closed date

    2019-05-14

  • Last modified date

    2019-05-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728","Edition":""}]

Document Information

Modified date:
14 May 2019