IBM Support

IV94948: JSON MAPPING APPLICATION DOES NOT POPULATE THE JSON DATA FIELD IF THE URL BEING USED IS FROM A TOKEN ENABLED MAP SERVICE.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    When creating a new JSON mapping for a map service with token
    security enabled after entering the query URL a response is
    provided to Maximo that a token is required.
    
    STEPS TO REPLICATE:
    1. Create a new Map Service record with all the mandatory data
    (such as Site, etc).
    2. Paste the URL of a Map Service that uses token security.
    3. Enable Token Security.
    4. Populate the Username/Password fields with the Map Service's
    Username/Password.
    5. Save the record.
    6. Now scroll down to Service Layers section and click on
    Select Layers button to see if the token authentication is
    working. If the layers show up in a dialog, you're good to go
    to the next step.
    7. Go to your token-enabled Map Service and use it to generate
    a JSON query which returns a few objects. (around 5 or 7 should
    be good)
    8. Go to JSON Mapping application.
    9. Create a new record.
    10. Paste the JSON query URL into the URL field and tab out.
    11. JSON Data text area will be populated with "token required"
    message even though it is configured in Map Manager.
    
    CLIENT'S ENVIRONMENT:
    Tivoli's process automation engine 7.6.0.6 Build 20161019-0100
    DB Build
    V7606-50IBM TPAE Integration Framework 7.6.0.6 Build
    20161014-1504 DB
    Build V7606-24IBM Maximo Asset Management Scheduler 7.6.4.0
    Build
    20161019-0100 DB Build V7640-51IBM Maximo Spatial Asset
    Management
    7.6.0.1 Build 20161026-1405 DB Build V7601-13IBM Maximo Asset
    Management Work Centers 7.6.0.1 Build 20161014-1326 DB Build
    V7601-41IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100
    DB
    Build V7604-01
    
    ENVIRONMENT WHERE ISSUE WAS REPLICATED:
    Tivoli's process automation engine 7.6.0.5-IFIX20161207-1834
    Build
    20160611-0100 DB Build V7605-45 HFDB Build HF7605-04IBM TPAE
    Integration Framework 7.6.0.5 Build 20160610-2330 DB Build
    V7605-50IBM
    Maximo Spatial Asset Management 7.6.0.1-20170207-1519 Build
    20170207-1519 DB Build V7601-13IBM Maximo Asset Management Work
    Centers
    7.6.0.0 Build 20160610-1318 DB Build V7600-38IBM Maximo Asset
    Management 7.6.0.5 Build 20160611-0100 DB Build V7604-01
    

Local fix

  • There isn't.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * none                                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * JSON MAPPING APPLICATION DOES NOT POPULATE THE JSON DATA     *
    * FIELDIF THE URL BEING USED IS FROM A TOKEN ENABLED MAP       *
    * SERVICE.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV94948

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-10

  • Closed date

    2017-04-26

  • Last modified date

    2024-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSG2D3","label":"Maximo Spatial Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
31 October 2024