IBM Support

IV94033: MANAGED HOSTS CONFIGURED USING IPV6 CANNOT PROPERLY TIME SYNC TO THE QRADAR CONSOLE

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APAR status

  • Closed as program error.

Error description

  • It has been observed that Managed Hosts that are added to a
    QRadar deployment and configured using IPV6 networking cannot
    properly time sync with their QRadar Console.
    
    System Notification messages similar to the following might be
    visible when this is occurring:
    
    Low Level Category: Alert
    Payload: Aug 29 14:40:04 127.0.0.1  [ERROR] [NOT:0150003100]
    Time Synchronization to Console has failed - rdate: timeout
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV94033

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    727

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-07

  • Closed date

    2019-12-08

  • Last modified date

    2019-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"727","Edition":""}]

Document Information

Modified date:
08 December 2019