IBM Support

IV93809: REQUEST PAGE DIALOG WILL NOT POP UP FOR MORE THAN ONCE

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:Ø
    PROBLEM:
    Cannot run report more than once without closing "Reports and
    Schedule" list dialog
    
    It is a regression caused by IV85155.
    
    
    STEPS TO REPRODUCE:
    -Go to any app, for example Work Order Tracking
    -select the Run Reports action
    -click on any report
    -Request page dialog will appear, now click Cancel
    -Reports and Schedules dialog is still there, now click the
    same report you clicked earlier, nothing will happen, the
    Request page dialog will not appear, thus you cannot run
    the report
    
    ENVIRONMENT:
    App Server
    IBM WebSphere Application Server 8.5.5.3
    
    Version
    Survey Management for IBM Control Desk 7.6.0.1049 Build
    201602181237 DB
    Build V7511-01
    Data Integration and Context Menu Service Configuration 7.5.0.0
    Build
    20090911D2 DB Build V7117-07TPAE
    OSLC Object Structure 7.5.2.1 Build 20150730_101114-0400 DB
    Build
    V7521-03
    Common process components for IBM Control Desk 7.6.0.1049 Build
    201602181237 DB Build V7601-04
    Screen Capturer for IBM Control Desk 7.6.0.1049 Build
    201602181237 DB
    Build V7530-00
    IBM Maximo Spatial Asset Management 7.5.0.1-20160627-1025 Build
    20120714-2208 DB Build V7501-13 HFDB
    
    Build HF7501-07
    IBM Maximo Enterprise Adapter for Oracle Applications 7.6.0.0
    Build
    20150804-1717 DB Build V7600-05
    IBM Maximo Anywhere 7.5.2.1 Build 20150730_101121-0400 DB Build
    V7521-04
    Instant Messaging Integration for IBM Control Desk 7.6.0.1049
    Build
    201602181237 DB Build V7200-02
    Instant Messaging for IBM Control Desk 7.6.0.1049 Build
    201602181237 DB
    Build V7530-00
    IBM Maximo Asset Management 7.6.0.3 Build 20160113-2204 DB Build
    V7603-01
    OSLC Support for IBM Control Desk 7.6.0.1049 Build
    201602181302M DB
    Build V750-06
    Tivoli's process automation engine 7.6.0.3-IFIX20161018-1300
    Build
    20160113-2204 DB Build V7603-151 HFDB
    
    Build HF7603-06
    IBM TPAE Integration Framework 7.6.0.3 Build 20160108-1912 DB
    Build
    V7603-21
    Service Desk Integration MEA for IBM Control Desk 7.6.0.1049
    Build
    201602181237 DB Build V7530-00
    IBM Tivoli Integration Composer for IBM Control Desk 7.6.0.1049
    Build
    201602181302 DB Build V7560-01
    IBM Maximo Asset Management Scheduler 7.6.2.0 Build
    20160114-1313 DB
    Build V7620-42
    IBM Maximo for Utilities 7.5.0.1-20131212-0652 Build
    20120710-0136 DB
    Build V7501-14 HFDB Build HF7501-04
    
    Server OS   Windows 6.3
    
    Server DB   Oracle 12.1 (Oracle Database 12c Enterprise Edition
    Release
    12.1.0.2.0 - 64bit Production
    
    With the Partitioning, Real Application Clusters, Automatic
    Storage
    Management, OLAP, Advanced Analytics
    
    and Real Application Testing options)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Request page not displaying when clicking on the report link *
    * more than once                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to latest release                                    *
    ****************************************************************
    

Problem conclusion

  • Request page displays when clicking on the report link more than
    once
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Fix Pack Release 7.6.0.8
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV93809

  • Reported component name

    BIRT INTEG-SYST

  • Reported component ID

    5724R46B2

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-28

  • Closed date

    2017-03-02

  • Last modified date

    2017-03-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    BIRT INTEG-SYST

  • Fixed component ID

    5724R46B2

Applicable component levels

  • R760 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCL37R","label":"BIRT"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":""}]

Document Information

Modified date:
02 March 2017