APAR status
Closed as program error.
Error description
In the UI the symptom is: 1) Go to Receiving(Tr) application 2) Bring up a PO to receive against 3) Click on Select Ordered Items button 4) Select the line 5) Ensure the Quantity Due is set to 1.00 6) Click OK. Save. 7) Select Action > Receive Rotating Items 8) Click on Autonumber button 9) Click OK. Nothing happens. 10) Select Action > Change Inspection Status, system throws the error "BMXAA1827E - Please enter either an item or description to complete this transaction." SystemErr.log shows the following: [11/11/16 13:10:03:414 EST] 000001bb SystemErr R Logged an exception at: psdi.webclient.system.beans.DataBean.callBeanMethod (DataBean.java:6838) [11/11/16 13:10:03:414 EST] 000001bb SystemErr R java.lang.reflect. InvocationTargetException: null [11/11/16 13:10:03:415 EST] 000001bb SystemErr R java.lang.reflect. InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:95) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:56) at java.lang.reflect.Method.invoke(Method.java:620) at psdi.webclient.system.beans.DataBean.callBeanMethod(DataBean.jav a: 6803) at psdi.webclient.system.beans.DataBean.callMethod(DataBean.java:66 05) at psdi.webclient.system.beans.DataBean.callMethod(DataBean.java:65 81) at psdi.webclient.system.session.AsyncProcess.run(AsyncProcess.java : 165) at java.lang.Thread.run(Thread.java:798) Caused by: java.lang.ClassCastException: psdi.plust.app.inventory. PlusTMatUseTrans incompatible with psdi.plusp.app.inventory. PlusPMatUseTrans at psdi.plusp.app.workorder.PlusPFldMatUseTransLineType.action (PlusPFldMatUseTransLineType.java:34) at psdi.mbo.MboValue.validate(MboValue.java:1734) at psdi.mbo.MboValue.setValue(MboValue.java:900) at psdi.mbo.MboValue._setValue(MboValue.java:1255) at psdi.mbo.MboValue.setValue(MboValue.java:1151) at psdi.mbo.Mbo.setValue(Mbo.java:2361) at psdi.app.inventory.MatUseTrans.add(MatUseTrans.java:357) at psdi.plust.app.inventory.PlusTMatUseTrans.add(PlusTMatUseTrans.j ava: 124) at psdi.mbo.MboSet.addAtIndex(MboSet.java:4682) at psdi.app.inventory.MatUseTransSet.addAtIndex(MatUseTransSet.java : 827) at psdi.mbo.MboSet.add(MboSet.java:4591) at psdi.app.inventory.MatRecTrans.updateRelatedObjects(MatRecTrans. java:4637) at psdi.app.inventory.MatRecTrans.approve(MatRecTrans.java:2012) at psdi.plust.app.inventory.PlusTMatRecTrans.approve(PlusTMatRecTra ns. java:75) at psdi.app.inventory.MatRecTrans.approve(MatRecTrans.java:5507) at psdi.plust.app.inventory.PlusTMatRecTrans.approve(PlusTMatRecTra ns. java:60) at psdi.app.inventory.virtual.AssetInputSet.execute(AssetInputSet.j ava: 489) at psdi.webclient.system.beans.DataBean.execute(DataBean.java:6552) ... 9 more
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All users that uses Maximo with Service Provider. * **************************************************************** * PROBLEM DESCRIPTION: * * INCOMPATIBILITY BETWEEN PLUSTMATUSETRANS AND * * PLUSPMATUSETRANS * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Incorrect assignment was unnecessary and it was removed.
Temporary fix
Comments
APAR Information
APAR number
IV93323
Reported component name
SERVICE PROVIDE
Reported component ID
5724R46SV
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-15
Closed date
2017-02-20
Last modified date
2017-02-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SERVICE PROVIDE
Fixed component ID
5724R46SV
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
20 February 2017