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IV93044: F5 BIG IP FAILED IN IMPORT CONFIGURATION

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APAR status

  • Closed as program error.

Error description

  • The following error was observed during "import configuration"
    =>
    (15) Using driver: f5_loadbalancer_bigip_11.x_v20160416.120712
    (IBM-cf99181b-c3a6-48d1-9caf-04e133900e10)
    (16) Actual Model: BIG-IP
    (17) Actual OS   : 11.5.1
    (18) Device script used: Resource Access Type: ssh
    (19) Normalised Model: BigIP
    (20) Error getting config
    (21)  Error message found in the Response String
    (22) Error token: Error
    ...
    (30) All resource access types defined in the RAD have been
    tried. Cannot initialize driver.
    (31) Error message found in the Response String
    Error token: Error
    Complete info from device is:
    list all-properties
    ...
    (32) Operation failed with failure category [Authentication
    Failed]
    (33) [Caused by: Error getting config from address:
    <ip_address> (OperationFailedException)]
    (34) [Caused by: Unable to retrieve physical devices
    running-config. (CommsDriverException)]
    (35) [Caused by: Unable to retrieve physical devices
    running-config. (PhysicalDeviceException)]
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using F5 devices to import configuration.              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * F5 BIG IP FAILED IN IMPORT CONFIGURATION                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fix is released to customer and it's also included in the    *
    * latest clearcase driver-20 stream.                           *
    ****************************************************************
    

Problem conclusion

  • see recommendation section
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV93044

  • Reported component name

    N/C CONFIG MGR

  • Reported component ID

    5724Z31DE

  • Reported release

    641

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-02

  • Closed date

    2017-04-10

  • Last modified date

    2017-04-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    N/C CONFIG MGR

  • Fixed component ID

    5724Z31DE

Applicable component levels

  • R641 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"641","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 April 2017