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IV92349: THE UPGRADE TO THE 3.14 MAP API HAS AFFECTED THE NTLM AUTHENTICATION

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Due to the upgrade to the 3.14 Map API, NTLM Authentication
    does not sucessfully connect when using the Chrome or Firefox
    browser.
    1) Go to the assets application
    2) Open any record, and then click on the Map tab
    You will receive an error within the console, and also the maps
    do not load:
    "'XMLHTTPREQUEST': Failed to load "map service URL"
    

Local fix

  • Use IE Browser
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The upgrade to the 3.14 map API has affected the NTLM        *
    * authentication.                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to latest release                                    *
    ****************************************************************
    Due to the upgrade to the 3.14 Map API, NTLM Authentication does
    not sucessfully connect when using the Chrome or Firefox
    browser.
    1) Go to the assets application
    2) Open any record, and then click on the Map tab
    You will receive an error within the console, and also the maps
    do not load: "'XMLHTTPREQUEST': Failed to load "map service URL"
    

Problem conclusion

  • Maps now load on the Asset application.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Fix Pack Release 7.6.0.8 TPAE
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV92349

  • Reported component name

    ASSETS

  • Reported component ID

    5724R46AS

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-17

  • Closed date

    2017-01-20

  • Last modified date

    2017-01-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    ASSETS

  • Fixed component ID

    5724R46AS

Applicable component levels

  • R760 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSCHPL3","label":"Assets"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":""}]

Document Information

Modified date:
20 January 2017