IBM Support

IV91617: QFLOW APPLIANCES CAN STOP SENDING FLOWS TO FLOW PROCESSORS AFTER PATCHING TO QRADAR 7.2.8

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APAR status

  • Closed as program error.

Error description

  • It has been observed in some instances that Qflow appliances
    can stop sending to Flow processors after patching to 7.2.8.
    These particular occurances have been determined to be caused
    when 'out of sequence packets' are sent to NICs.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 728 Patch 3
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 728 Patch 3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV91617

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-16

  • Closed date

    2018-03-26

  • Last modified date

    2018-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R728 PSY

       UP

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Document Information

Modified date:
26 March 2018