APAR status
Closed as program error.
Error description
The Docker containers used by QRadar Apps use the IP assigned to a High Availability (HA) Primary appliance instead of the virtual IP (VIP) assigned to the HA cluster. In some customer network environments (Traffic to HA VIP allowed only configured firewall rules for example), this has the potential to cause communication issues with apps installed on QRadar.
Local fix
No workaround available.
Problem summary
The Docker containers used by QRadar Apps use the IP assigned to a High Availability (HA) Primary appliance instead of the virtual IP (VIP) assigned to the HA cluster. In some customer network environments (Traffic to HA VIP allowed only configured firewall rules for example), this has the potential to cause communication issues with apps installed on QRadar.
Problem conclusion
This issue was resolved with QRadar/QRM/QVM/QRIF 7.3.0
Temporary fix
Comments
APAR Information
APAR number
IV90376
Reported component name
QRADAR SOFTWARE
Reported component ID
5725QRDSW
Reported release
727
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-28
Closed date
2017-04-11
Last modified date
2017-04-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
QRADAR SOFTWARE
Fixed component ID
5725QRDSW
Applicable component levels
R730 PSY
UP
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Document Information
Modified date:
11 April 2017