IBM Support

IV90376: SECURITY APP EXCHANGE APPLICATIONS CAN FAIL TO COMMUNICATE IN SOME HIGH AVAILABILITY QRADAR CONFIGURATIONS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Docker containers used by QRadar Apps use the IP assigned
    to a High Availability (HA) Primary appliance instead of the
    virtual IP (VIP) assigned to the HA cluster.  In some customer
    network environments (Traffic to HA VIP allowed only configured
    firewall rules for example), this has the potential to cause
    communication issues with apps installed on QRadar.
    

Local fix

  • No workaround available.
    

Problem summary

  • The Docker containers used by QRadar Apps use the IP assigned
    to a High Availability (HA) Primary appliance instead of the
    virtual IP (VIP) assigned to the HA cluster.  In some customer
    network environments (Traffic to HA VIP allowed only configured
    firewall rules for example), this has the potential to cause
    communication issues with apps installed on QRadar.
    

Problem conclusion

  • This issue was resolved with QRadar/QRM/QVM/QRIF 7.3.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV90376

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    727

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-28

  • Closed date

    2017-04-11

  • Last modified date

    2017-04-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R730 PSY

       UP

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Document Information

Modified date:
11 April 2017