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IV90040: QUEUE MANAGER FAILS TO START WITH ERROR AMQ7017 FOLLOWING AN ABNORMAL TERMINATION.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A queue manager fails to start with the AMQ7017 error and an
    FDC record with a probe id HL083112 following an abnormal
    termination.
    The abnormal termination was due to the failure to open a
    checkpoint file during the queue manager shut down.
    
    The FDC record will be observed:
    
    Probe Id          :- AL036002
    Application Name  :- MQM
    Component         :- alsRecordCheckPoint
    Program Name      :- amqzmuc0
    Major Errorcode   :- xecF_E_UNEXPECTED_SYSTEM_RC
    Probe Description :- AMQ6119: An internal WebSphere MQ error has
    occurred     (open())
    FDCSequenceNumber :- 0
    Arith1            :- 26 (0x1a)
    Comment1          :- open()
    
    While starting the queue manager, the following errors would be
    observed:
    AMQ7017 - Log not available will be seen in the queue manager
    error logs as well on the command line when strmqm command is
    issued.
    
    Also, the following FDC record will be observed:
    LVLS              :- 7.1.0.2
    Product Long Name :- WebSphere MQ for AIX
    Vendor            :- IBM
    Installation Path :- /usr/mqm
    Installation Name :- Installation1    (1)
    Probe Id          :- HL083112
    Application Name  :- MQM
    Component         :- mqlReadLogRecord
    Program Name      :- amqzxma0
    Addressing mode   :- 64-bit
    Major Errorcode   :- hrcE_UNEXPECTED_ERROR
    Minor Errorcode   :- OK
    Probe Type        :- INCORROUT
    Probe Severity    :- 2
    Probe Description :- AMQ6125: An internal WebSphere MQ error
    has occurred.
    
    MQM Function Stack
    ExecCtrlrMain
    zxcStartupLogic
    kpiStartup
    apiStartup
    almPerformReDoPass
    hlgScanLogBegin
    mqlReadLogRecord
    xcsFFST
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users using MQ
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    When the queue manager ends because of a failure in completing
    the checkpoint, there is a possibility of inconsistency between
    the checkpoint data stored in the checkpoint file and the data
    stored in the recovery logs. The queue manager did not resolve
    this
    inconsistency during subsequent startup, which resulted in
    failure during queue manager startup.
    

Problem conclusion

  • MQ code has been modified to resolve the inconsistency in the
    checkpoint data to resolve the problem.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v7.1       7.1.0.9
    v7.5       7.5.0.8
    v8.0       8.0.0.7
    v9.0 CD    9.0.3
    v9.0 LTS   9.0.0.2
    
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV90040

  • Reported component name

    WMQ AIX V7

  • Reported component ID

    5724H7221

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-10-17

  • Closed date

    2017-02-27

  • Last modified date

    2017-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WMQ AIX V7

  • Fixed component ID

    5724H7221

Applicable component levels

  • R710 PSY

       UP

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Document Information

Modified date:
09 March 2021