IV89593: WHEN LAYER ACCESS IS NOT GRANTED INSECURITY GROUP APPLICATION, THE EXPORT PDF AND PRINT TOOL DIALOGUE BOXES NO LONGER WORK

APAR status

• Closed as program error.

Error description

• Steps to Replicate:
  1) Go to the security group application
  2) Search for Maxadmin
  3) In the applications, search for asset
  4) In the Sub-Layers, search for a GIS sigoption/layer record
  and uncheck the "Grant access"
  5) Sign out, re-sign in - and go to the asset applicaiton
  6) Click on the Map(Spatial) tab
  7) On the toolbar, try clicking the "Export to PDF" button
  The dialogue will not appear.
  

Local fix

• n/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * none                                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN LAYER ACCESS IS NOT GRANTED INSECURITY GROUP            *
  * APPLICATION,THE EXPORT PDF AND PRINT TOOL DIALOGUE BOXES NO  *
  * LONGER WORK                                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SPATIAL

• Fixed component ID

  5724T3900

Applicable component levels