APAR status
Closed as documentation error.
Error description
ITNCM Rest/NSM API documentation corrections. Please update the ITNCM Rest/NSM API documentation to reflect the correct behavior/examples: 1) ITNCM REST API JSON request format changed without notice or documentation change - Using ITNCM v6.4.2.1 on Linux I, I observed that the JSON parameters used in the request body of POST operation to execute a service template have changed without notice. Existing JSON strings that functioned correctly in all previous ITNCM versions now fail. In particular, the parameter name for the service template ID has changed from "id" to "serviceTemplateId". Examples are provided later in this problem description. The business impact is that the client side of all REST API integrations / or customer-built utilities that worked with ITNCM prior to v6.4.2.x must now be changed to used the new parameter name if they use JSON as input. The format for XML request bodies does not appear to have changed, only the JSON format. This is further complicated since the documentation stills shows the old (no longer functional) version of the JSON format; see the example JSON text in the docs at section: http://www.ibm.com/support/knowledgecenter/SS7UH9_6.4.2/ncm/wip/ api/reference/ncm_http_post_for_service_ref_id.html. Fortunately, in lieu of correct documentation, the new format of the JSON request body is correctly shown when retrieving an example request body for servicetemplate for a device, using a URL such as: http://my-server:16310/nsm/servicetemplate/{template-di}/devicei d/1{device-id} JSON request body text examples: JSON request body for ITNCM v6.4.1.2: { "clientParameters": [ { "name": "PARAM1", "value": "some text" }, { "name": "PARAM2", "value": " more text" } ], "deviceID": 1428, "id": 1 } The above example now fails with the error: Error 400: NSM-ERR-61 An id is required for a service template. The new required format (for ITNCM v 6.4.2.1) is: { "clientParameters": [ { "name": "PARAM1", "value": "some text" }, { "name": "PARAM2", "value": " more text" } ], "deviceID": 1428, "serviceTemplateId": 1 } 2) ITNCM NSM does not return correct a service template example for DISCOVER opertations When using ITNCM v6.4.2.1 on Linux, using an NSM REST GET operation for a service template for discovering a device does not return a JSON or XML example in the correct format. The format for the JSON or XML REST request body to invoke a service for a DISCOVER operation is not documented in the ITNCM documentation, so the only way for a customer to know how to format such a request is to try to obtain one from a URL such as http://my-server:16310/nsm/servicetemplate/{template-id}/devicei d/{device-id}. However, when discovering a new device, there is no deviceId for that device in ITNCM yet. The other logical options are to try to fetch an example using URLS such as: http://my-server:16310/nsm/servicetemplate/{template-id} http://my-server:16310/nsm/servicetemplate/{template-id}/devicei d/myNewDeviceName http://my-server:16310/nsm/servicetemplate/{template-id}/devicei d/{device-id} where device-id is the ID of an existing device in ITNCM. The first two formats fail with errors, and do not return an example service template. The last format returns an incorrect example, for instance: { "deviceID": 1428, "serviceTemplateId": 52 } The correct format (based on experimentation and internal log review in previous ITNCM versions plus updates for the new serviceTemplateId param name) is: { "realm": "ITNCM/Test1", "deviceName": "PE1", "createRealm": "false", "serviceTemplateId": 603 }
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users using NSM API * **************************************************************** * PROBLEM DESCRIPTION: * * unclear documentation for NSM API usage * **************************************************************** * RECOMMENDATION: * * it will be fixed in 6.4.2.3 release documentation * ****************************************************************
Problem conclusion
see recommendation section
Temporary fix
Comments
APAR Information
APAR number
IV89313
Reported component name
N/C CONFIG MGR(
Reported component ID
5724Z3100
Reported release
642
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-09-21
Closed date
2016-10-28
Last modified date
2016-10-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"642","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
28 October 2016