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IV89308: THE QRADAR RULES PAGE FAILS TO LOAD OR TAKES A LONGER THAN EXPECTED TIME TO LOAD

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • It has been observed in some instances of QRadar environments
    with a large number of Offenses (>100000), that the QRadar
    Rules page can fail to load or take a longer than expected time
    to load.
    This issue is not specific to the 'state' of the Offenses
    (open, closed, etc.), only the number of Offenses.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was resolved with QRadar/QRM/QVM/QRIF 7.2.7 Patch 4
    

Problem conclusion

  • This issue was resolved with QRadar/QRM/QVM/QRIF 7.2.7 Patch 4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV89308

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    726

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-21

  • Closed date

    2016-10-25

  • Last modified date

    2016-10-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R727 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"726","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
25 October 2016