IBM Support

IV86894: BIGFIX SERVER AND RELAY CAN HANG DURING THE CLEANUP OF OBSOLETE DOWNLOADS

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APAR status

  • Closed as program error.

Error description

  • The Server and the Relay can hang if the cleanup of obsolete
downloads task starts while the component is processing
a file download request.
By default the frequency of the cleanup task is 24 hours.

Local fix

  • To avoid this problem there is the possibility to disable the
task responsible of the 'cleanup of obsolete downloads'.

To disable the task it is enough to add the following client
setting on the Server or Relay systems:

_BESRelay_Downloads_OlderThanInDays with value 0
and restart the Server or Relay after the setting is in place

Problem summary

  • Fixed in IBM Endpoint Manager 9.5 (fixpack 3)
General availability Q4 2016 (releases schedule subject to
change).

Problem conclusion

  • This is resolved in:
IBM Endpoint Manager 9.5 (fixpack 3)

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV86894
    • 

  • Reported component name
    TIV EP MGR RELA
    • 

  • Reported component ID
    5725C43RL
    • 

  • Reported release
    95W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-07-13
    • 

  • Closed date
    2016-07-28
    • 

  • Last modified date
    2016-09-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TIV EP MGR RELA
    • 

  • Fixed component ID
    5725C43RL
    • 



Applicable component levels


    

  • R95W  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            28 September 2016
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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