IBM Support

IV85879: NCP_G_EVENT 100% CPU USAGE BECAUSE OF RCA

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APAR status

  • Closed as program error.

Error description

  • ITNM 3.9 FP4
    RCA graph constantly being recreated.  Causing CPU usage of 100%
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ITNM 39 Users                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RCA graph constantly being recreated, causing Gateway 100%   *
    * CPU usage. This is because the RCA graph was being recreated *
    * for every topology update (i.e. even for minor topology      *
    * updates of just 1 record from ITNCM plugin.)  The file       *
    * ncp_g_event.log showed the graph being created a lot because *
    * it gets recreated even for minor topology updates (e.g. even *
    * when just 1 or 2 records are in the update.)                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 3.9.0-ITNMIP-FP0005                               *
    ****************************************************************
    

Problem conclusion

  • RCA will now redraw the graph ONLY when the number of changes to
    the topology exceed the threshold of 100. This threshold is
    configurable in the file RCASchema.cfg.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV85879

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-17

  • Closed date

    2016-08-07

  • Last modified date

    2016-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 August 2016