IBM Support

IV85560: MISSING IMAGES FOR MAXIMO UTILITIES 7.5.0.1 APPLICATIONS WHEN USING TIVOLI 13 SKIN IN MAXIMO 7.6.0.0 ENVIRONMENT.

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APAR status

  • Closed as program error.

Error description

  • There are missing images for Maximo Utilities 7.5.0.1
    applications when using Tivoli 13 skin in Maximo 7.6.0.0
    environment.
    
    The following files are missing and being complained in the
    systemOut log files:
    
    detail_bkg.gif
    ac22_performAcceptance.png
    ac22_performEstimate.png
    appimg_plusdculibrary.gif
    appimg_amcrewmgmt.gif
    action_insert_plusdwotrk.gif
    
    Environment:
    Maximo 7.6.0.4
    Maximo Utilities 7.5.0.1
    
    Steps to replicate:
    
    1) Log in to Maximo.
    2) Navigate to CU Estimating (T&D) application.
    3) See Perform Estimation and Peform Acceptance have missing
    icons.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users that use Maximo with Utilities in skin13.          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MISSING IMAGES FOR MAXIMO UTILITIES 7.5.0.1 APPLICATIONS     *
    * WHEN  USING TIVOLI 13 SKIN IN MAXIMO 7.6.0.0 ENVIRONMENT.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Missing images was inserted.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV85560

  • Reported component name

    MAXIMO UTILITIE

  • Reported component ID

    5724R5600

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-08

  • Closed date

    2016-06-30

  • Last modified date

    2024-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO UTILITIE

  • Fixed component ID

    5724R5600

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLLAM","label":"Maximo for Utilities"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
31 October 2024