IBM Support

IV81562: UNABLE TO DOWNLOAD/VIEW .PDF FILE IN SECURE BROWSER FROM INTRANET SITE (IDEA INTRANET WEBSITE)

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APAR status

  • Closed as program error.

Error description

  • Device logs error 404 while accessing these files.

12-15-2015 09:52:18.595 | E | DownloadWorker | DownloadWorker |
on Http
Error:500 ID: 5, URL:

http://172.30.1.100/hr/Flexi_Policies/Buy%20Your%20Car%20Scheme%
20(BYCS)%20Policy.pdf,
 FilePath:
/data/data/com.fiberlink.maas360.android.securebrowser.mop/files
/Downloads/Buy Your Car Scheme (BYCS) Policy.pdf, DisplayName:
Buy Your Car
Scheme (BYCS) Policy.pdf, State: WAITING, Completed Bytes: 0,
Total
Bytes: 0, Connection type: 3, Supports Resume: true, Retry
count: 0,
Next retry time: 0, Mime Type: application/pdf, Padding: 0
responseCode:
404

and from MEG there seems to be som re-direction of the content
when accessing the link which made it do double encoding, this
issue is fixed in 5.30 browser which is already with you and
the user is on 5.25
browser.

Local fix

  • 



Problem summary


    

  • fixed in 5.25 SB

    



Problem conclusion


    

  • fixed in 5.25 SB

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV81562
    • 

  • Reported component name
    MBLFRST PRTCT D
    • 

  • Reported component ID
    5725R1100
    • 

  • Reported release
    230
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-02-16
    • 

  • Closed date
    2016-10-17
    • 

  • Last modified date
    2016-10-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  •    None
999

    



Fix information


    

  • Fixed component name
    MBLFRST PRTCT D
    • 

  • Fixed component ID
    5725R1100
    • 



Applicable component levels


    

  • R240  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS54PL","label":"IBM MobileFirst Protect Devices"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"230","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 October 2016
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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