IV78477: Error java.lang.ClassNotFoundException: psdi.security.MaximoRepositoryAuthServiceRemote reported inSyste

APAR status

• Closed as program error.

Error description

• Client installed Maximo 7.6.0.1, deployed on
  WebSphere 8.5.5.3,
  Maximo runs fine, but this unexplained error and stack trace
  appear in SystemOut.log:
  [10/09/15 9:28:50:702 EDT] 0000006f SystemOut     O starting
  repository auth service...
  [10/09/15 9:28:50:724 EDT] 0000006f SystemOut     O 10 Sep 2015
  09:28:50:721 [FATAL] [mxserver1] [] BMXAA6473E - The MXSERVER
  server could not be started. Check the log file for other
  errors to determine the cause.
  java.rmi.ServerException: RemoteException occurred in server
  thread; nested exception is:
   java.rmi.UnmarshalException: error unmarshalling arguments;
  nested exception is:
   java.lang.ClassNotFoundException:
  psdi.security.MaximoRepositoryAuthServiceRemote (no security
  manager: RMI class loader disabled)
   at
  sun.rmi.server.UnicastServerRef.oldDispatch(UnicastServerRef.jav
  a:417)
   at
  sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:2
  65)
   at sun.rmi.transport.Transport$1.run(Transport.java:171)
   at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:362)
  
  PROBLEM: Client finds inexplicable errors reported in his
  SystemOut.log.
  PERFORMANCE ISSUE: No
  STEPS TO REPRODUCE: Install Maximo 7.6.  Apply 7.6.0.1 fixpack.
   Deploy on WebSphere 8.5.5.  Login to Maximo.  Note the errros
  being reported in SystemOut.log.
  CURRENT ERRONEOUS RESULT: Found in SystemOut.log:
  [10/09/15 9:28:50:702 EDT] 0000006f SystemOut     O starting
  repository auth service...
  [10/09/15 9:28:50:724 EDT] 0000006f SystemOut     O 10 Sep 2015
  09:28:50:721 [FATAL] [mxserver1] [] BMXAA6473E - The MXSERVER
  server could not be started. Check the log file for other
  errors to determine the cause.
  java.rmi.ServerException: RemoteException occurred in server
  thread; nested exception is:
   java.rmi.UnmarshalException: error unmarshalling arguments;
  nested exception is:
   java.lang.ClassNotFoundException:
  psdi.security.MaximoRepositoryAuthServiceRemote (no security
  manager: RMI class loader disabled)
   at
  sun.rmi.server.UnicastServerRef.oldDispatch(UnicastServerRef.jav
  a:417)
   at
  sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:2
  65)
   at sun.rmi.transport.Transport$1.run(Transport.java:171)
   at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:362)
  EXPECTED RESULT: There should be no errors displayed to
  SystemOut.log.
  ADDITIONAL INFO: Client reports that Maximo works fine.  He
  finds the errores eported to SystemOut unacceptable and
  requests a fix.  Note: seems there is no RMI stub file for
  MaximoRepositoryAuthServiceRemote class.
  Issue is reproduced in house.  Fix is needed for 7.6.0.1 and
  7.6.0.2.
  ENVIRONMENT (SYSTEM INFO): Windows, Maximo 7.6.0.1, WebSphere
  8.5.5.3.
  LOCAL FIX: It seems there are no errors when RMIRegistry  is
  stopped.
  

Local fix

• It seems there are no errors when RMIRegistry is stopped.
  There is no impact on Maximo.  Able to login and use the apps
  with no issues or performance degradation.  Need to resolve
  issue to avoid client calls.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users.                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ClassNotFoundException:                                      *
  * psdi.security.MaximoRepositoryAuthServiceRemote is displayed *
  * in SystemOut.log.                                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latest release.                                   *
  ****************************************************************
  ERROR DESCRIPTION:
  Client installed Maximo 7.6.0.1, deployed on WebSphere 8.5.5.3,
  Maximo runs fine, but this unexplained error and stack trace
  appear in SystemOut.log:
  [10/09/15 9:28:50:702 EDT] 0000006f SystemOut     O starting
  repository auth service...
  [10/09/15 9:28:50:724 EDT] 0000006f SystemOut     O 10 Sep 2015
  09:28:50:721 [FATAL] [mxserver1] [] BMXAA6473E - The MXSERVER
  server could not be started. Check the log file for other errors
  to determine the cause.
  java.rmi.ServerException: RemoteException occurred in server
  thread; nested exception is: java.rmi.UnmarshalException: error
  unmarshalling arguments; nested exception is:
   java.lang.ClassNotFoundException:
  psdi.security.MaximoRepositoryAuthServiceRemote (no security
  manager: RMI class loader disabled)
   at
  sun.rmi.server.UnicastServerRef.oldDispatch(UnicastServerRef.jav
  a:417)
   at
  sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:2
  65)
   at sun.rmi.transport.Transport$1.run(Transport.java:171)
   at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:362)
  
  PROBLEM: Client finds inexplicable errors reported in his
  SystemOut.log.
  
  PERFORMANCE ISSUE: No
  
  STEPS TO REPRODUCE:
  Install Maximo 7.6.
  Apply 7.6.0.1 fixpack.
  Deploy on WebSphere 8.5.5.
  Login to Maximo.
  Note the errros being reported in SystemOut.log.
  
  CURRENT ERRONEOUS RESULT: Error found in SystemOut.log.
  
  EXPECTED RESULT: There should be no errors displayed to
  SystemOut.log.
  
  ADDITIONAL INFO: Client reports that Maximo works fine.  He
  finds the errors reported to SystemOut unacceptable and requests
  a fix.
  
  ENVIRONMENT (SYSTEM INFO): Windows, Maximo 7.6.0.1, WebSphere
  8.5.5.3.
  
  LOCAL FIX: It seems there are no errors when RMIRegistry is
  stopped.
  

Problem conclusion

• ClassNotFoundException:
  psdi.security.MaximoRepositoryAuthServiceRemote is not displayed
  in SystemOut.log.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.6.0.4 TPAE
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels

• R760 PSY

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