IBM Support

IV78366: THE ECS-EC PROCESS CAN SOMETIMES RUN OUT OF MEMORY WHEN A LARGE NUMBER OF EVENTS WITH CUSTOM PROPERTIES ARE RECEIVED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The QRadar ecs-ec process can sometimes run out of memory when
    a large number of events that use Custom Event Properties are
    received and are put into the spillover queue (burst handling).
    

Local fix

  • Contact Support for a possible fix that might work in some
    instances.
    

Problem summary

  • The QRadar ecs-ec process can sometimes run out of memory when
    a large number of events that use Custom Event Properties are
    received and are put into the spillover queue (burst handling).
    

Problem conclusion

  • This issue was resolved with QRadar/QRM/QVM/QRIF 7.3.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV78366

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    725

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-26

  • Closed date

    2017-04-11

  • Last modified date

    2017-04-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R730 PSY

       UP

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Document Information

Modified date:
11 April 2017