IV77112: TIVOLI PORTAL JNLP GETTING JAVA PARSE ERROR

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)

APAR status

• Closed as program error.

Error description

• ********************** START OF APAR OPEN TEMPLATE
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  * Please open an apar with the following severity and
  information:     *
  *
  *
  APAR Type:            Field
  Approver Initials:    bs
  Severity:             2
  Reported Release:     630
  Compid:               5724C04EP Tivoli Enterprise Portal
  ABSTRACT:             Tivoli Portal jnlp getting java parse
  error
  PROBLEM DESCRIPTION:
  With the latest version of Java 8 u60, there are parse errors in
  the
  java log.
  
  WARNING: the jnlp file is invalid and will be blocked in a
  future
  release.
  Exception: org.xml.sax.SAXParseException; lineNumber: 2;
  columnNumber: 6
  
  It appears the java webstart process is getting more strict
  about the
  xml format of the jnlp files. The first line in the file has to
  be an
  XML statement and not a comment.
  
  RECREATE INSTRUCTIONS:
  Run Tivolo Portal Java webstart client using Java 8 u60 or
  greater.
  
  LOCAL FIX:
   Delete the first line of the java webstart tep.jnlp file. Save
  the file
  and reconnect the tep java webstart client.
  <!-- JNLP File for Tivoli Enterprise Portal V6.3.0 -->
  
  *********************** END OF APAR OPEN TEMPLATE
  **********************
  

Local fix

• Delete the first line of the java webstart tep.jnlp file. Save
  the file
  and reconnect the tep java webstart client.
  <!-- JNLP File for Tivoli Enterprise Portal V6.3.0 -->
  

Problem summary

• Tivoli Portal Java webstart client throwing an XML parse error.
  The parse errors do not cause the Tivoli portal client to fail.
  
  As of Java 8 u60 the java webstart process started throwing
  parse errors when processing the tep.jnlp file.  Oracle
  introduced a new xml parser in the webstart process.
  

Problem conclusion

• Removed and or fixed the xml parameters that were causing the
  parse errors.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0007
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R630 PSY

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