IV76335: CISCO IOS XE DEVICES CONFIG SYNC ERROR - COULD NOT CONVERT TO CLI TO XML

APAR status

• Closed as program error.

Error description

• Conversion failure:
  Product: IBM Tivoli Netcool Configuration Manager
  Version: 6.4.1.2
  Build: 6.4.1.2-0-201503100244-aa20
  Driver Name: cisco_switch_3850_3.x_v20140813.062458
  
  (34) Could not convert CLI to XML (Failed to process
  configuration for Vendor cisco Type switch Model 3850 Os
  3.x.Unable to convert Resource Command to XML.)
  (35) Operation failed with failure category [Uncategorized]
  (36) [Caused by: Could not translate config
  (OperationFailedException)]
  (37) [Caused by: Could not convert CLI to XML
  (TranslatorDriverException)]
  (38) [Caused by: Failed to process configuration for Vendor
  cisco Type switch Model 3850 Os 3.x.Unable to convert Resource
  Command to XML.
  (ResourceCommandToXmlConverterException)]
  

Local fix

• no workaround
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ITNCM users using the cisco_switch_3850_3.x smartmodel       *
  * driver                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Cisco IOS XE devices Config Sync Error - Could not convert   *
  * to CLI to XML                                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * The Interim FixId is IV76335_20150828                        *
  * 1. Go to FixCentral ITNCM "Identify Fixes" at URL -          *
  * http://www-933.ibm.com/support/fixcentral/swg/identifyFixes? *
  * query.parent=ibm~Tivoli&query.product=ibm~Tivoli~Tivoli%20Ne *
  * tcool%20Configuration%20Manager&query.release=All&query.plat *
  * form=All                                                     *
  * 2. Select the "Individual fix IDs" radio button and search   *
  * for "IV76335_20150828:<Access key>" (without the quotes)     *
  * 3. Select Continue                                           *
  *                                                              *
  * File details:                                                *
  * CiscoSwitch38503x.bin                                        *
  * Actual Size = 65,491,440 bytes    TML Size = 65,491,440      *
  * bytes                                                        *
  * Cisco_Switch_3850_3.x_InterimFix_README_IV76335.html         *
  * Actual Size =     16,367 bytes    TML Size =     16,367      *
  * bytes                                                        *
  ****************************************************************
  

Problem conclusion

•         Updates for CLI TEXT BOXES and Bounding errors
  
  Affected files ...
  
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /ap.xsd#3 edit
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /interface/gigabitethernet/authentication.xsd#1 add
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /interface/gigabitethernet/dot1x.xsd#1 add
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /interface/gigabitethernet/ip.xsd#4 edit
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /interface/gigabitethernet/mab.xsd#1 add
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /logging.xsd#2 edit
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /monitor.xsd#3 edit
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /policy-map/class/police.xsd#2 edit
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /policy-map/class/set.xsd#2 edit
  ...
  //device/content/ambush_d/cisco/switch/3850/3.x/04_edited_schema
  /radius-server.xsd#3 edit
  ...
  //device/content/ambush_d/cisco/switch/45xx/3.1.x/04_edited_sche
  ma/radius-server.xsd#3 edit
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  N/C CONFIG MGR(

• Fixed component ID

  5724Z3100

Applicable component levels

• R630 PSY

     UP

• R640 PSY

     UP

• R641 PSY

     UP