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IV72704: DOWNLOAD/UPLOAD OF ATTACHMENTS FAILS IN WORK EXECUTION ON WEBSPHERE 7

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APAR status

  • Closed as fixed if next.

Error description

  • When trying to download/upload attachments in Work Execution on
    Websphere 7, it fails with an error like below:
    
    00000091 ServletWrappe E
    com.ibm.ws.webcontainer.servlet.ServletWrapper service
    SRVE0068E: Uncaught exception created in one of the service
    methods of the servlet AnywhereProxyServlet in application
    IBM_Worklight_Console. Exception created :
    java.lang.NoSuchMethodError:
    javax/servlet/http/HttpServletRequest.getParts()Ljava/util/Colle
    ction;
     at
    com.ibm.csi.mobile.anywhere.proxy.data.Part.mapPartFromRequest(P
    art.java:34)
     at
    com.ibm.csi.mobile.anywhere.proxy.AnywhereAttachmentProxyServlet
    .doPost(AnywhereAttachmentProxyServlet.java:62)
     at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Anyone attempting to upload attachments to maximo through a  *
    * worklight server running on WebSphere 7 would experience     *
    * this 500 error.                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * A 500 error is received from the Worklight server when       *
    * trying to upload the attachment.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to the next release of Anywhere or the next fixpack  *
    * of Anywhere to receive the fix.                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV72704

  • Reported component name

    ANYWHERE APPS

  • Reported component ID

    5725M39MA

  • Reported release

    751

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-04-23

  • Closed date

    2015-04-28

  • Last modified date

    2024-10-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"751","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
30 October 2024