APAR status
Closed as fixed if next.
Error description
After upgrading to TADDM 730, the following sensor configuration items are removed and must be replaced; 1) The classes12.jar is removed by the 7300 upgrade which causes the Oracle sensor to fail. The installer renames the dist/osgi directory to dist/osgi_7.2.2.1. Sensor configurations in the database are updated but changes made only in the file system are not. To correct this problem copy the classes12.jar from dist/osgi_7.2.2.1/plugins/com.ibm.cdb.discover.sensor.app.db.ora cle.oraclecommon_1.0.0/lib/oracle/ to /opt/IBM/cmdb/dist/osgi/plugins/com.ibm.cdb.discover.sensor.app. db.oracle.oraclecommon_1.0.0/lib/oracle 2) The SAP JCo libraries have to be re-installed, otherwise the CCMS sensor fails with the following error; CTJTD3021E The sensor fails in a remote server : CTJTD2120E An error has occurred in the discovery process.:JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC' JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [sapjcorfc (Could not load module /opt/IBM/taddm/dist/lib/JCo/AIX/libsapjcorfc.so. To correct this issue follow the instructions at; http://www-01.ibm.com/support/knowledgecenter/SSPLFC_7.3.0/com.i bm.taddm.doc_7.3/SensorGuideRef/r_cmdb_sensor_sapccms_configure_ jcolibraries.html?lang=en If possible copy the files from a backup of TADDM prior to 7.3. 3) After installing FP1 for 730, if using an Oracle back end database for TADDM and using BIRT, the oracle jdbc drivers are not copied from the Apache server to the new Liberty server. This causes BIRT reports to not access the database to populate results or drop downs. The following error is shown in the log/wlp/ log files; [4/20/15 11:02:45:314 CDT] 000000d8 org.eclipse.birt.report.data.oda.jdbc.JDBCDriverManager W Failed to load JDBC driver class: oracle.jdbc.driver.OracleDriver [4/20/15 11:02:45:315 CDT] 000000d8 org.eclipse.birt.data.engine.odaconsumer E Cannot open connection. org.eclipse.birt.report.data.oda.jdbc.JDBCException: Cannot load JDBC Driver class: oracle.jdbc.driver.OracleDriver To correct this copy the ojdbc* jar files(typically ojdbc14.jar and/or ojdbc5.jar) found within; dist/deploy-tomcat_7.3.0.0/birt-viewer to the corresponding directory within; dist/apps/birt-viewer/ Typically they will reside in; dist/apps/birt-viewer/WEB-INF/platform/plugins/org.eclipse.birt. report.data.oda.jdbc_2.2.1.r22x_v20070919/drivers
Local fix
See above
Problem summary
After upgrading to TADDM 730, the following sensor configuration items are removed and must be replaced; 1) The classes12.jar is removed by the 7300 upgrade which causes the Oracle sensor to fail. The installer renames the dist/osgi directory to dist/osgi_7.2.2.1. Sensor configurations in the database are updated but changes made only in the file system are not. To correct this problem copy the classes12.jar from dist/osgi_7.2.2.1/plugins/com.ibm.cdb.discover.sensor.app.db.ora cle.oraclecommon_1.0.0/lib/oracle/ to /opt/IBM/cmdb/dist/osgi/plugins/com.ibm.cdb.discover.sensor.app. db.oracle.oraclecommon_1.0.0/lib/oracle 2) The SAP JCo libraries have to be re-installed, otherwise the CCMS sensor fails with the following error; CTJTD3021E The sensor fails in a remote server : CTJTD2120E An error has occurred in the discovery process.:JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC' JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc ísapjcorfc (Could not load module /opt/IBM/taddm/dist/lib/JCo/AIX/libsapjcorfc.so. To correct this issue follow the instructions at; http://www-01.ibm.com/support/knowledgecenter/SSPLFC_7.3.0/com.i bm.taddm.doc_7.3/SensorGuideRef/r_cmdb_sensor_sapccms_configure_ jcolibraries.html?lang=en If possible copy the files from a backup of TADDM prior to 7.3. 3) After installing FP1 for 730, if using an Oracle back end database for TADDM and using BIRT, the oracle jdbc drivers are not copied from the Apache server to the new Liberty server. This causes BIRT reports to not access the database to populate results or drop downs. The following error is shown in the log/wlp/ log files; í4/20/15 11:02:45:314 CDTù 000000d8 org.eclipse.birt.report.data.oda.jdbc.JDBCDriverManager W Failed to load JDBC driver class: oracle.jdbc.driver.OracleDriver í4/20/15 11:02:45:315 CDTù 000000d8 org.eclipse.birt.data.engine.odaconsumer E Cannot open connection. org.eclipse.birt.report.data.oda.jdbc.JDBCException: Cannot load JDBC Driver class: oracle.jdbc.driver.OracleDriver To correct this copy the ojdbc* jar files(typically ojdbc14.jar and/or ojdbc5.jar) found within; dist/deploy-tomcat_7.3.0.0/birt-viewer to the corresponding directory within; dist/apps/birt-viewer/ Typically they will reside in; dist/apps/birt-viewer/WEB-INF/platform/plugins/org.eclipse.birt. report.data.oda.jdbc_2.2.1.r22x_v20070919/drivers
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IV72658
Reported component name
APP DEPENDENCY
Reported component ID
5724N5500
Reported release
730
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-23
Closed date
2015-11-03
Last modified date
2015-11-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R730 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
03 November 2015