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IV72658: AFTER UPGRADING TO TADDM 730 AND TADDM 7301, SOME CONFIGURED ITEMS ARE REMOVED AND NEED TO BE RE-ADDED.

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APAR status

  • Closed as fixed if next.

Error description

  • After upgrading to TADDM 730, the following sensor configuration
    items are removed and must be replaced;
    
    1) The classes12.jar is removed by the 7300 upgrade which
    causes the Oracle sensor to fail.
    
    The installer renames the dist/osgi directory to
    dist/osgi_7.2.2.1. Sensor configurations in the database
    are updated but changes made only in the file system are not.
    
    To correct this problem copy the classes12.jar from
    dist/osgi_7.2.2.1/plugins/com.ibm.cdb.discover.sensor.app.db.ora
    cle.oraclecommon_1.0.0/lib/oracle/ to
    
    /opt/IBM/cmdb/dist/osgi/plugins/com.ibm.cdb.discover.sensor.app.
    db.oracle.oraclecommon_1.0.0/lib/oracle
    
    
    2) The SAP JCo libraries have to be re-installed, otherwise the
    CCMS sensor fails with the following error;
    
    CTJTD3021E The sensor fails in a remote server : CTJTD2120E An
    error
    has occurred in the discovery process.:JCO.classInitialize():
    Could not
    load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC'
    JCO.nativeInit(): Could not initialize dynamic link library
    sapjcorfc
    [sapjcorfc (Could not load module
    /opt/IBM/taddm/dist/lib/JCo/AIX/libsapjcorfc.so.
    
    To correct this issue follow the instructions at;
    
    http://www-01.ibm.com/support/knowledgecenter/SSPLFC_7.3.0/com.i
    bm.taddm.doc_7.3/SensorGuideRef/r_cmdb_sensor_sapccms_configure_
    jcolibraries.html?lang=en
    
    If possible copy the files from a backup of TADDM prior to 7.3.
    
    
    
    
    
    3) After installing FP1 for 730, if using an Oracle back end
    database for TADDM and using BIRT, the oracle jdbc drivers are
    not copied from the Apache server to the new Liberty server.
    This causes BIRT reports to not access the database to populate
    results or drop downs.
    
    
    The following error is shown in the log/wlp/ log files;
    
    [4/20/15 11:02:45:314 CDT] 000000d8
    org.eclipse.birt.report.data.oda.jdbc.JDBCDriverManager      W
    Failed to
    load JDBC driver class: oracle.jdbc.driver.OracleDriver
    [4/20/15 11:02:45:315 CDT] 000000d8
    org.eclipse.birt.data.engine.odaconsumer                     E
    Cannot
    open connection.
    org.eclipse.birt.report.data.oda.jdbc.JDBCException: Cannot load
    JDBC
    Driver class: oracle.jdbc.driver.OracleDriver
    
    
    To correct this copy the ojdbc* jar files(typically ojdbc14.jar
    and/or ojdbc5.jar) found within;
    
    dist/deploy-tomcat_7.3.0.0/birt-viewer
    
    to the corresponding directory within;
    
    dist/apps/birt-viewer/
    
    Typically they will reside in;
    
    dist/apps/birt-viewer/WEB-INF/platform/plugins/org.eclipse.birt.
    report.data.oda.jdbc_2.2.1.r22x_v20070919/drivers
    

Local fix

  • See above
    

Problem summary

  • After upgrading to TADDM 730, the following sensor configuration
    items are removed and must be replaced;
    
    1) The classes12.jar is removed by the 7300 upgrade which
    causes the Oracle sensor to fail.
    
    The installer renames the dist/osgi directory to
    dist/osgi_7.2.2.1. Sensor configurations in the database
    are updated but changes made only in the file system are not.
    
    To correct this problem copy the classes12.jar from
    dist/osgi_7.2.2.1/plugins/com.ibm.cdb.discover.sensor.app.db.ora
    cle.oraclecommon_1.0.0/lib/oracle/ to
    
    /opt/IBM/cmdb/dist/osgi/plugins/com.ibm.cdb.discover.sensor.app.
    db.oracle.oraclecommon_1.0.0/lib/oracle
    
    
    2) The SAP JCo libraries have to be re-installed, otherwise the
    CCMS sensor fails with the following error;
    
    CTJTD3021E The sensor fails in a remote server : CTJTD2120E An
    error
    has occurred in the discovery process.:JCO.classInitialize():
    Could not
    load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC'
    JCO.nativeInit(): Could not initialize dynamic link library
    sapjcorfc
    ísapjcorfc (Could not load module
    /opt/IBM/taddm/dist/lib/JCo/AIX/libsapjcorfc.so.
    
    To correct this issue follow the instructions at;
    
    http://www-01.ibm.com/support/knowledgecenter/SSPLFC_7.3.0/com.i
    bm.taddm.doc_7.3/SensorGuideRef/r_cmdb_sensor_sapccms_configure_
    jcolibraries.html?lang=en
    
    If possible copy the files from a backup of TADDM prior to 7.3.
    
    
    
    
    
    3) After installing FP1 for 730, if using an Oracle back end
    database for TADDM and using BIRT, the oracle jdbc drivers are
    not copied from the Apache server to the new Liberty server.
    This causes BIRT reports to not access the database to populate
    results or drop downs.
    
    
    The following error is shown in the log/wlp/ log files;
    
    í4/20/15 11:02:45:314 CDTù 000000d8
    org.eclipse.birt.report.data.oda.jdbc.JDBCDriverManager      W
    Failed to
    load JDBC driver class: oracle.jdbc.driver.OracleDriver
    í4/20/15 11:02:45:315 CDTù 000000d8
    org.eclipse.birt.data.engine.odaconsumer                     E
    Cannot
    open connection.
    org.eclipse.birt.report.data.oda.jdbc.JDBCException: Cannot load
    JDBC
    Driver class: oracle.jdbc.driver.OracleDriver
    
    
    To correct this copy the ojdbc* jar files(typically ojdbc14.jar
    and/or ojdbc5.jar) found within;
    
    dist/deploy-tomcat_7.3.0.0/birt-viewer
    
    to the corresponding directory within;
    
    dist/apps/birt-viewer/
    
    Typically they will reside in;
    
    dist/apps/birt-viewer/WEB-INF/platform/plugins/org.eclipse.birt.
    report.data.oda.jdbc_2.2.1.r22x_v20070919/drivers
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV72658

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    730

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-23

  • Closed date

    2015-11-03

  • Last modified date

    2015-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R730 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2015